more flexible surcharge and payment control options
Subject: Feature Request – Option to Automatically Decline International Card Payments
Dear Xero Product Team,
I am writing to request a feature that would allow businesses to automatically decline international card payments through Xero’s integrated payment services (such as Stripe). Currently, there is no way to restrict card payments to domestic cards only, which presents several challenges for businesses that wish to limit their exposure to international transaction fees, fraud risks, or compliance requirements.
Why this feature is important:
Many small businesses prefer to accept payments only from domestic customers due to higher fees and increased risk associated with international transactions.
Manually monitoring and refunding international payments is time-consuming and inefficient.
Disabling card payments entirely is not a practical solution, as it removes a convenient payment option for local customers.
Suggested solution:
Add a setting within the payment services configuration that allows users to automatically decline or block international card payments.
Alternatively, provide the ability to set rules or filters based on card origin (domestic vs. international) for each payment service.
Benefits:
Reduces administrative burden and potential for error.
Minimizes exposure to unwanted fees and chargebacks.
Improves control over accepted payment types, enhancing business security and compliance.
Thank you for considering this request. I believe this feature would be highly valuable for many Xero users and would enhance the flexibility and security of Xero’s payment processing options.
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