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How could Xero improve the homepage?

New Homepage: Homepage

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New Home Page Feedback

Not a fan of the new home page, previous one was so much better, simple yet effective. I would much prefer to stay on the old one for good. The icons/widgets on the new page are too big and too busy. Previous page was simple and easy to navigate. As they say, don't fix something that isn't broken.

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David Norton shared this idea  ·   ·  Report…  ·  Admin →
Feedback  ·  AdminKelly Munro (Community Manager, Xero) responded  · 

Hi team, thank you for your feedback. We have 2 main ideas that relate to the sizing of the widgets and wanting a simpler layout that I welcome you to add your support to.

However I want to be open that the new homepage will permanently become the new experience over this year. We don't accept ideas for the removal of new features, but are very open to hearing what changes you feel could better your experience of the new homepage - please feel free to start a new idea if there are other particular changes you feel could improve this experience for you.

Show previous admin responses (2)
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  • Mark Conner commented  ·   ·  Report

    Leave it alone. It was fine before. Xero is NOT QuickBooks - it's far superior. This would be like Roger Federer trying to become a high school tennis player.

  • Elisha Lord commented  ·   ·  Report

    This new home page is terrible! It is way too busy! The clutter and chaos of the page slows down production. The original dashobard is ten times better. Please do not make this change permanent.

  • Mark Devaney commented  ·   ·  Report

    Put the graph back! How can making widgets bigger to show less information be an upgrade? It is a real pain to visually see our account health now!

  • Mark Devaney commented  ·   ·  Report

    It is a real pain to visually see our account health now! Put the graph back! How can making widgets bigger to show less information be an upgrade?

  • Mark Devaney commented  ·   ·  Report

    How can making widgets bigger to show less information be an upgrade? Put the graph back! It is a real pain to visually see our account health now!

  • Mark Devaney commented  ·   ·  Report

    How can making widgets bigger to show less information be an upgrade? Put the graph back!

  • Mark Devaney commented  ·   ·  Report

    How can making widgets bigger to show less information be an upgrade? Put the graph back!

  • Louise Mulligan commented  ·   ·  Report

    It would be good to understand why it has changed, the old view is way better. Change is not always good.

  • Matthew Hanlon commented  ·   ·  Report

    The new homepage has way to much going and is very clutted

  • Jane Webster commented  ·   ·  Report

    It's an overwhelming NOOOOOOOO to your new look homepage.

    All we are getting in response are white-washing words about widgets and customising.

    Admit you mucked up and revert back to how it was.

    STOP RE-INVENTING THE WHEEL. It used to roll smoothly.

  • Agent Cru commented  ·   ·  Report

    Hey Xero! Your redesign is trash! WHAT ARE YOU THINKING?

    The old bank account widgets have a line chart of the historic balance. This is useful. Your new one does not. Why?

    In fact, there is LITERALLY nothing new on ANY of these widgets, except they are all uglier, busier, more confusing, harder to read and have less data. GOOD JOB!

  • Justin Adams commented  ·   ·  Report

    Keep the old version. The beta of the new version has far too much going on. The previous home page was concise and user-friendly, while the new home page is....not. There is still time to revert away from the mandatory layout switch. At least let those of us who want to keep the old layout stay on the existing look.

  • Bernd Schinle commented  ·   ·  Report

    Why? Why? Why?
    You said I wanted this - No way!!!
    Who in the world came up with this cluttered mess. Thank you for allowing a month on the design I am used to.
    NO THANK YOU for deleting it next month! In summary just three words:

    AWFUL! AWFUL! AWFUL!

    Clearly unfeasible for our business that has a lot more than one bank account in use. Stuff I used to see on the first glimpse now requires digging. If you are so concerned about what we all should want, allow users to fully customise the home screen, starting from the old layout as a baseline.

    Please do stop with those changes that "we all wanted" like in the mess that the new reports generate year before last, that just result in a lot more clicks to show what I need, i.e. any more comparison periods than 4 requiring manual input or the abandonment of the payment grid.

    Do you actually employ software engineers who actually use the software?

    Any more of these changes and we will look for a different software solution. I understand you need to try to beef up the product to justify the massive cost hikes, but please if you need to increase price don't come up with an inferior usable product.

  • Simon HOLMES commented  ·   ·  Report

    Crazy but I've just wasted 5 minutes of my life trying to make the new page look like the old one with the customisation tools. Some widgets are too big, some have too much information, some of the old features I liked are no longer there. Can we just continue to use the old version or is this it?

  • Mark Devaney commented  ·   ·  Report

    Please inform your UI designer that this is a very poor downgrade. As a database systems developer of 35 years experience I can honestly say that unfortunately the new layout is a retrograde step.

    1 It removes the organisational functionality
    2 It removes the visual oversight of account balances
    3 The widgets are way too big making the screen very long
    4 The transition to the new format involves a lot of re-organisation

    1 - It reduces the ability to organise the widgets (left / right column) and makes it very difficult to organise. My business maintains multiple bank accounts, credit cards and payment platforms (26) which I organise in the left column and many income sources and selling platforms (17) which I organise in the right column. The new homepage does not allow this and simply puts everything sequentially. Taking away a feature like this is a retrograde step.

    2 - Removing the chart from the widget means a quick visual overview of the state of accounts is removed meaning every account balance must be numerically checked, taking much longer and this also loses the historic comparison ability.

    3 - On the new homepage means that the widgets are bigger meaning it takes much longer to review all accounts. I currently PGDN down 12 times to reach the bottom of our accounts, the new design means I PGDN 15 times. Spreading out information and adding more white space is not a good thing. Where are the other account widget configurations, like a compact version?

    4 - Re-organising the new page will be very time consuming as moving accounts around as they become more or less important, and therefore moved higher or lower on the page, is very time consuming. Surely the widgets can be reduced to single line entries when editing the dashboard rather than scrolling up and down to move a new account from the bottom of the screen all the way to the top (which then shifts all other accounts so left/right column organisation is not an option).

    Sorry Xero, this is a bad update! My career would never have lasted as long as it did if I had enforced this kind of UI downgrade on the many thousands of users of my developments. Do you have a pre-development consultation with actual users as to what they need, or do you just employ IT consultants and UI designers to develop what they THINK users want?

    I can post various ideas on what I believe we, the users, actually require from a homepage and the widgets if requested. Apart from this downgrade, I consider the overall Xero user experience to be extremely good.

  • Gary Rees commented  ·   ·  Report

    Two selections - one gives the option to stay on the existing format, the other to swap. Why change things that arent broken? The current model works just fine.

  • Andrew Bilbrough commented  ·   ·  Report

    please dont change the home page, its very good as it is, i found the new version to be inferior and the update is not necessary or welcome

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