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Banking & chart of accounts

Customer ideas for bank accounts, bank feeds and chart of accounts

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Banking & chart of accounts

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183 results found

  1. For bank accounts, add the date that the account was last refreshed in Xero. Currently, it only shows the date of the last transaction, but I can't tell if my last feed failed or if there just weren't any new transactions. Seeing the last successful refresh would tell me if I need to refresh again.
    (One of my accounts requires MFA every time, so Xero always shows a manual "Refresh" button, and so that doesn't tell me whether or not the feed succeeded.)

    3 votes

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    1 comment  ·  Bank feeds  ·  Admin →
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    Thanks for sharing your idea about have the bank feed's last refresh date visible on the homepage.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  2. New RBC Royal Bank Feed Flinks is very cumbersome for 2FA it asks for the code twice. It also cannot see the Line of Credit feeds that has to be refreshed separately compared to the old connector (Yodlee?). Would be great if you could give feedback to Flinks for a faster connection.

    2 votes

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    1 comment  ·  Bank feeds  ·  Admin →
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    Hi Samantha, thanks for sharing your feedback on this. The suggestion here is to streamline the two-factor authentication (2FA) process for RBC bank feeds, reducing the need to re-verify as often when accessing your connected accounts.

    We’ve updated this idea to **Gaining Support** so we can continue tracking interest and share your feedback with our teams.

    A quick note: this post also mentions support for RBC Line of Credit feeds. To keep ideas focused on one improvement at a time, please create a separate idea for that request so it can gather its own feedback and support.


  3. Hi Xero,

    When doing bank reconciliations, we often have to change the dates on rec lines.
    It would save so much time if you did not have to click into the transaction to change the date.

    Likewise, in cash coding - You can change every other detail except the date, meaning you have to go back into individual transactions

    Have attached screenshots.

    2 votes

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    Hi Natalie, thanks for sharing your feedback here.

    We can see how having the ability to edit the date on a bank statement line could help in situations where the bank processing date differs from the date you need for your reconciliation workflow.

    I've updated the status of this idea to Gaining Support. If this is something you'd like to see, please continue to vote and share how this would support your reconciliation process.


  4. When in a bank account and want to reconcile another bank bank account, it would be really handy from the drop down where we can choose the next bank account to go to, if the number of unreconciled items could also be visible within next to the name of the bank account.

    This stops going back to the homepage to see which account to go into next to reconcile.

    Example provided

    5 votes

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  5. Currently, if you connect a new Stripe feed, your default Stripe payment account auto updates to the new account without asking or notifying you. This is highly problematic. At a minimum, you should be notified that its updated. At best, it should ask if you want to update.

    4 votes

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    3 comments  ·  Bank feeds  ·  Admin →
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    Hi Allison thanks for sharing your idea, and letting us know the changes that matter most for you. We have moved this to gain some more support from the community so other users who would find this change handy can also add their vote here. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  6. For the XERO auto reconciled report, please provide the ability to (1 ) sort all the column headers : Date Payee/Reference Transaction date Transaction description Document type Invoice/Bill reference Account code Spent Received Method
    (2) export the report (3) enable the report size to be adjusted to show all fields in one page

    3 votes

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    Thanks so much for taking the time to share such a well thought out idea with us about a JAX auto-reconcile report 💙 We really appreciate the detail you’ve included and the way you’ve explained the impact this would have.

    We’ve moved this idea to Gaining Support so we can continue to gather interest and feedback from the wider community. This helps us better understand the level of demand and gives our product teams useful context when reviewing ideas like this.

    Thanks again for taking the time to share your feedback with us and help shape Xero ✨

  7. Would it be possible to add a feature to colour code our chart of accounts - especially expenses? When I am at the petrol station adding a receipt for a fuel purchase, it would be great to scroll down to a colour (with the account number). Another idea would be to have a favourites for expenses - we could add the ones we use most often.
    Thanks from a small business owner.

    12 votes

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    Thanks for sharing, Timothy.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    We'll share if there are any updates for this here.

  8. On the new home page, for each bank account, the Statement balance is on the left and the Xero balance is on the right. On the Xero app they are the opposite way around. Consistency between the two UIs would save time by reducing friction.

    3 votes

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    Hi everyone, thanks for sharing this suggestion. We understand that having consistent information across mobile and desktop is important, especially when you’re checking balances or making quick decisions on the go.

    The suggestion here is to align the bank balance view in the mobile app with the web version, so users can see the same balance details and have a clearer view of their reconciliation position.

    We’ve moved this to Gaining Support so we can continue tracking interest and gather more feedback on how this impacts your mobile workflows.

  9. Why do your devs keep burying things, that we need to frequently use, under menus?

    Please bring the "Transfer Money" quick button back to the Bank Accounts main page, rather than bury it under the 3-dot menu. That added click each time is incredibly annoying and takes away from the user experience.

    Side by side comparison below.

    4 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you Jim. We will start gaining some support on this idea so that other users who wish to see this can also add their vote in. We'll monitor this space for more traction.

  10. Being able to attach files to a reconcile period. This would be useful to easily reference supporting documents like the statement the period has been reconciled off.

    24 votes

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    Hey team, thanks for raising the idea on the ability to attach files to a reconciled period. We appreciate the continued conversation and support for this idea. Our product team is currently looking into this, and we hope to have an update for you in the near future.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  11. Please could the 'Uncoded Statement Lines' button be reinstated on the new bank feeds page, rather than hidden under the ... menu?
    It makes for an extra click every time and there's plenty of room on the page for it.

    4 votes

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    Thanks for your feedback on the Uncoded Statement Lines button placement. We appreciate you explaining how this could streamline your workflow and better use the available space.We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  12. It would be really helpful if the way the list of bank rules is displayed, when selecting them in the cash coding screen, was improved and made more user friendly.

    Often I have to manually apply bank rules (due to other bank rule limitations). We have a lot, so this means scrolling through the list each time.

    The arrow to display the whole list is tiny, requiring precise hovering to select it, and each click only moves the list at once.

    They could be displayed in a better way, at least in columns, and more shown at once.

    6 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Feel free to share this idea with other colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  13. Set up mortgage or long term bank loan accounts as Non-current liabilities but still enable the user to connect a bank feed. This will ensure the coding and processing burden is reduced when reconciling loan accounts and will ensure the Cashflow statement is correct.

    2 votes

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    Thanks for taking the time to share this idea with us 💥 We really appreciate you explaining how this could help reduce the coding and processing effort involved in reconciling loan and mortgage accounts, while also supporting more accurate reporting.

    We’ve now moved your idea to Gaining Support so we can continue to track interest and feedback from others who’d also like to see this in Xero.

    Thanks again for raising this with us and for sharing the impact this would have for you.

  14. It would be helpful to be able to filter items to find and recode by income statement or balance sheet items rather than having to sort by code and selecting the applicable ones or filtering by ALL the applicable codes, which is very time consuming.

    2 votes

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    Hi everyone, thanks for sharing this idea ✨. We’ve reviewed your suggestion to be able to search within Find and Recode by account type, rather than needing to search by individual account. We’re moving this idea to Gaining Support so it can build support from the wider community. This status means the idea is open for votes and comments, which helps us gauge how useful this change would be for others and gather more detail on the workflows it could improve.

  15. Dear Support,
    Please expand bank feed connections to the Standard Chartered Global Private Bank. This will assist greatly in processing bank account information in Xero.

    1 vote

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    0 comments  ·  Bank feeds  ·  Admin →
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    Thanks for sharing what banks you'd like to see us develop a feed with, Michelle. We'll start to feel out the appetite in this feed from the community here, and I'll share if there are any plans made for developing a feed wth Standard Chartered Global Bank.

  16. In the Xero Accounting App it would be really useful to be able to enter a receive money transaction. This option is only available in the desktop version but for those that receive cash on the move it would be helpful to be able to record this via the app, particularly as it won't show up in a bank feed.

    1 vote

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    Thanks for sharing this idea. We can understand how being able to create a Receive Money transaction directly in the Xero Accounting mobile app could make it easier to capture transactions while you're away from your computer.

    For now, if the payment has already appeared in your bank feed, you can create the transaction during bank reconciliation in the mobile app. If it hasn't reached your bank feed yet, you'll need to wait until you're back on a web browser to enter it manually.

    We've updated the status of this idea to Gaining Support so we can continue tracking community interest.

  17. AmBank Group Malaysia (including AmBank Islamic) currently has no direct bank feed integration with Xero. Malaysian SMEs using AmBank must manually export and upload CSV statements, which is inefficient and error-prone. We request Xero to establish a direct API-enabled bank feed with AmBank, similar to the existing CIMB and RHB Malaysia integrations. This would greatly benefit Malaysian businesses and support Xero's growing presence in Malaysia.

    1 vote

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    0 comments  ·  Bank feeds  ·  Admin →
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    Appreciate you raising this idea, Azman. We can see how connecting AmBank Malaysia through a direct bank feed could help streamline reconciliation and reduce the need for manual statement imports.

    We've moved this idea to Gaining Support so we can continue gathering feedback. We'll keep sharing interest from the community with the team as they assess future banking integrations.

  18. Before triggering direct advice to the bank to disconnect a bank feed(s), send a warning to the Xero Administrator that outlines the impending course of action in an attempt to stop an unintended consequence after archiving an active bank account.

    1 vote

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    0 comments  ·  Bank feeds  ·  Admin →
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    Thanks for sharing this idea, Mark. We can understand how receiving a warning before Xero sends a request to disconnect a bank feed could help prevent accidental disconnections, particularly when an active bank account is archived unintentionally.

    We've updated the status of this idea to Gaining Support so we can continue tracking community interest.

  19. It would save numerous steps if:

    When a new account is created from within a transaction (for instance spend money or journal entry) the option to add a reporting name was available, instead of having to update later through the chart of chart of accounts.

    When creating a new account, through the chart of accounts or elsewhere, that the Report Code mapping category could be allocated at the same time.

    26 votes

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    Hi everyone, thanks so much for all your feedback and support on this idea!

    We know that sometimes you need to create a new account on the go—like when you’re right in the middle of entering a spend money transaction or a journal. But at the moment, you can’t create a new COA account then and there.

    The current workaround is to create the account first from the Chart of Accounts before doing your actual task. While that gets the job done, we understand it’s not the most efficient way to work, especially when you’re trying to keep momentum.

    This idea is now in the Gaining Support stage. We’re keeping an eye on how much interest it’s getting, and your votes and comments help show the value this would bring to your day-to-day.

  20. We make one Batch payment to suppliers each day. So we simply reconcile on the 'Find and Match' screen against the bills or overpayments. If however, we accidentally paid reconciled a payment to the wrong supplier, we have to 'Remove & Redo' the full payment - and then re-reconcile correctly.

    Xero should have the ability to simply EDIT the reconciliation to change allow us to change the contact or whatever other permutations might be.

    Or atleast include this in the Find and Recode facility somehow

    1 vote

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    Thanks for sharing more detail around your workflow. We understand the request to edit a reconciled batch without needing to remove and recreate it. Having the flexibility to make minor changes to an existing batch could help save time and reduce rework.

    In the meantime, you can leverage the Batch Payment feature to select relevant bills and credit notes from the Bills list, and create a batch payment transaction. You can then simply match the batch payment transaction to the statement line without having to manually select each bills from the Find & Match table.

    We've updated this idea to Gaining Support so we can continue tracking interest from the community. If this would improve your workflow, add your vote and let us know how you'd like to use it.

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