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Banking & chart of accounts

Customer ideas for bank accounts, bank feeds and chart of accounts

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Banking & chart of accounts

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183 results found

  1. I have a linked Revolut Business account. Transactions are showing up correctly. The issue comes when an already reconciled transactions is marked as expense in Revolut (and adding an invoice). Those expenses comes as a separate transactions in Xero.

    The expected behavior is to update the existing transaction and add the expense info (attachment, category) to it.

    1 vote

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    0 comments  ·  Bank feeds  ·  Admin →
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    Hi Stefan, thanks for raising this idea. We understand why automatically matching Revolut expense syncs with existing transactions could help keep your bank reconciliation cleaner and reduce manual review.

    Currently, when synced expenses create separate lines instead of updating existing records.

    I’ve updated this post to Gaining Support so we can continue tracking feedback and gather more votes.

  2. Thank you for adding these fields when adding a contact on the fly. Can you please also add in the field for the expense acct that this contact should normally be coded to. Right now I have to save the contact, finish my bank rules, then go pull up contacts, find the vendor then go to the bottom and give it the gl number.

    1 vote

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    Great to hear your flow of work in your idea here, Emelie - Can see how being able to add this detail on the fly when creating your bank rules could save you time.

    This isn't something we have planned just yet but will get a gauge of interest from your idea and be sure to share if there are any updates for this, here.

  3. Recode Transaction window (for recode Source Transactions) needs an option to show TrackingOption1 & TrackingOption2 fields by default so users don't have to click +Add every time

    1 vote

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    💥 Thanks so much for sharing this idea — we can see how having TrackingOption1 and TrackingOption2 show by default in the Recode Transaction window could make Find & Recode quicker and easier to use.

    We’ve moved this idea to Gaining Support so we can better gauge interest and understand how helpful this change would be for customers using this feature.

    If this is something others would also like to see, we’d really encourage them to add their vote and share how they’d use it. That kind of feedback helps give us a clearer picture of the impact and demand for the idea.

    We’ll keep an eye on the support it receives and share any updates here as things progress.

  4. New Feature:
    The ability to choose what period to allocate specific Transactions / Credits in. Current period set by default. These should be payment type and credit type transactions.

    If the current period is the default this will save time by not having to open a prior locked period to allocate to a payment or invoice.
    The current process falsifies when the credit was taken up and allocated, by forcing you to open prior periods which the credit was generated. When the debtor takes up the credit in current months payment, by opening prior periods this alters the locked period,…

    3 votes

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    Hi Katrina, thanks for sharing your thoughts on lock dates. Currently, tasks like allocating credit notes or prepayments can be blocked if transactions fall before the lock date. A non-advisor user can still apply a credit note if:

    • The credit note is dated before the lock date and the invoice or bill is after the lock date, or
    • The invoice or bill is dated before the lock date and the credit note is after the lock date.

    However, if both the credit note and the invoice or bill are dated before the lock date, a non-advisor can’t apply it. In this case, an adviser needs to either temporarily remove the lock or apply the credit note themselves.

    Xero also provides both a Standard and an Adviser lock date, which lets advisers restrict staff while still completing necessary allocations and adjustments.

    We’ve moved this idea to Gaining Support so we can…

  5. I’d like to suggest a small but valuable feature update:

    When we search for a bank memo, description, or reference in bank transactions or account transactions (e.g., “UberBV”), Xero does return the transactions, but the categorized account (account head) is not visible in the search results.

    In MYOB, when performing the same search, the results also show the categorized account, which helps identify how transactions were coded in the past. This saves time and ensures consistency during reconciliations.

    Feature Request:

    Please consider updating Xero so that when searching transactions (by memo, description, or reference), the categorized account column also displays…

    6 votes

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    Hi Abrar, thanks for the thoughtful suggestion and the screenshots showing the account code used when reconciling the bank statement lines. We’ve shared your feedback with the team so they can consider this in future improvements. In the meantime, it’d be great to hear from others who’d benefit—please add your vote and any specific scenarios where this would save time in your workflow. In the meantime as a short-term workaround, run the Account Transactions report for the Bank account and add the Related account column to see where each transaction was coded ✨

  6. When adding a new bank account the client needs to tick 'don't select' on all the other accounts which can be unsettling if these accounts already have bank feeds. There must be better wording for this, or remove the need to tick 'don't select'.

    2 votes

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    0 comments  ·  Bank feeds  ·  Admin →
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    Hi Saara, we can see how updates to the labels or instructions in the bank feed connection flow could help make setup clearer and reduce the chance of selecting the wrong account.

    We'll continue tracking interest and share the feedback with our product teams.

  7. Separation between Sales Tax/VAT/GST lock date and accounting period lock date.
    It would save a significant amount of time if VAT periods in Xero could have a separate lock date than the accounting period lock date. For instance, an invoice/bank transaction is still outstanding when filing a VAT return, and the VAT return date could be locked so once this outstanding transaction is completed at a later date, it would automatically appear on the next VAT return. This should be separated from the accounting period lock dates, as you still want to account for that transaction in it's relevant period,…

    26 votes

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    Hi everyone, thanks for all your votes and comments on this idea. Just a quick update to let you know that this request is still open for voting and comments from the community.

    We're keeping an eye on the demand for this idea here, and will be sure to post another update if changes are made in this area.

  8. It would be so time-saving to allow us to create default shortcut options for the reconciliation adjustment instead of only being able to choose "Bank Fee" or "Minor Adjustment". My "Bank Fee" is always the same information for all field (except for the amount), so why can't I just select a button that I can name something like "MY Bank Fee Default" and it fills in the fields automatically and takes me directly to the amount field?! This would save people HOURS of time every month when reconciling.

    3 votes

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    Hi there,


    Thank you for this suggestion!


    I’ve assessed your idea and moved it to Gaining Support. Being able to create custom adjustment shortcuts would be a massive win for efficiency, especially for practices or businesses dealing with high volumes of bank transactions.


    I've also updated the title to Bank Reconciliation - Custom templates/defaults for reconciliation adjustments to help others with the same pain point find and support this.


    A quick tip for now: If your bank fees always come from the same bank account or have a consistent description on your bank statement, you might be able to automate this entirely using Bank Rules.


    By setting up a "Spend Money" bank rule, Xero can automatically suggest the account, description, and tax rate the moment the bank statement line hits your screen, meaning you wouldn't even need to click the Adjustment button!


    We’ll keep you posted on any…

  9. Ability to import a PDF statement directly to xero instead of having to spend a fortune on PDF to CSV software like Dext for example

    1 vote

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    Hi everyone, thanks for sharing your feedback on being able to import PDF bank statements directly into Xero in the UK.

    We can see how this would make it easier to get bank data into Xero without needing third-party conversion tools.

    Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  10. Could you please look into integration with Caixa Bank? Such a pain doing manual import of bank statements

    1 vote

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    0 comments  ·  Bank feeds  ·  Admin →
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    Thanks for sharing your idea, Ellen. We appreciate there are more banks our customers would like to see us to connect with and save manual efforts involved in having to import bank statements manually.

    We'l start to get a sense of the wider interest in a feed with Caixa and I'll be sure to let you know here if there are any plans made for this.

  11. Current behaviour:
    When reconciling a transfer and searching for a bank account, the dropdown search only works if you enter text from the very start of the account name. For example, if I have an account called "Emerge COGS", I can only find it by typing "Emerge" - searching for "COGS" returns no results and causes the dropdown to glitch.
    The inconsistency:
    This search behaviour is inconsistent with other areas of Xero. When making a payment from a bill, the account search works with mid-string matching - searching for "COGS" correctly brings up "Emerge COGS". This creates confusion as users…

    2 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you Dan. We appreciate you sharing your thoughts and providing a detailed example. We'll open this idea up to the community to gain more support. You can share this with your colleagues who might benefit from this as well. Cheers.

  12. When reconciling, I enter each transaction and ensure it is taxed correctly. At present I have to return to the main account transaction list, find my next transaction and enter that transaction each time.

    It would be very handy to have a click through to the next transaction or click previous transaction buttons when viewing a specific transaction.

    1 vote

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    Hi Leigh, thanks for your suggestion.

    We understand you’re looking for a quicker way to move between transaction details, such as having next and previous navigation options when reviewing entries.

    Having smoother navigation between transactions could make reviewing and correcting records more efficient.

    We’ll continue to track feedback and interest from the community for this idea.  In the meantime, you can open a specific transaction in a new tab for reviewing while keeping the list open in the original tab.


  13. Stripe connected payment service - ability to add tracking code to stripe fee.
    We use tracking codes for all P&L transactions, connected payment service does not have tracking code option so need to add tracking code manually to all reconciled stripe fees - there are a lot to recode. Since its a connected payment service it takes precedence over any bank rule, so change needs to happen in connected payment service.

    2 votes

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    Thanks for the feedback, Nicole. Appreciate how this could be handy if you have a lot of payment fees that are needing to be coded.

    We don't have any immediate plans on this but will start to track the interest here and share if there are any plans made.

  14. Hopefully someone at Xero reads this.

    The Philippines is a market that Xero should really focus on.

    The BIR is now introducing the EIS program which leans perfectly to Xero integration, not a middle man. Companies are running everywhere to Netsuite and SAP as Xero aren't across what is happening.

    Whilst currently limited to larger entities the roadmaps seem to indicate that the business size for compliance will get smaller over time.

    If XERO can organise the bank feeds from the top banks and integrate with BIR, your business in The Philippines will grow much much larger - https://eis-cert.bir.gov.ph/#/main

    1 vote

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    1 comment  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  15. It would be great if Xero can support Japanese banks in the Bank Feed. Been looking for any API to help me connect the Rakuten Bank to Xero but I found nothing.

    1 vote

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    0 comments  ·  Bank feeds  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    We'll keep an eye on the interest that builds in this here and be sure to let you know if there are any developments planned to support this feed.

  16. On the Account Transactions screen for Reconciled transactions. Would be great to have columns to show the Reconcillation Type and Payment Type (Invoice, Bill etc).

    This would make it easier to identify and sort transactions on that screen

    1 vote

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    Appreciate you sharing how viewing this information from the Account Transactions of a bank account would be useful to you, jason.

    While this isn't something we have plans to add just atm, we'll start to get a sense of the interest fro others in this here. I'll share if there are any updates.

  17. For Spend Money, to help speed up entry:

    Prefill the last entry for that Contact. Most venders (e.g. "Uber") will be the same expense type over and over. Having the 1st item prefill from the last entry will save time.

    2 votes

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    Thanks for the extra detail, Sandy. We don't have any direct plans around this atm, however we're working on automated bank reconciliation which should help cut down the manual entry of reconciliations for spend money transactions overtime.

    There is also Bank rules that can pick on particulars of your statement lines to help with reconciling - However, it sounds like you're manually creating these transactions before they're reconciled?

  18. wanted to suggest an enhancement to how overpayments are handled within Xero.

    In situations where we receive a customer overpayment that cannot be immediately allocated, the current process requires us to step outside of Xero to contact the customer and clarify what the payment relates to.

    What would be highly beneficial is:
    A built-in option to trigger an “Overpayment Query” email directly from within Xero.

    Proposed functionality:

    A button/action against an overpayment (e.g. “Query Customer”)
    Pre-populated email template including:
    Customer name
    Payment amount
    Payment date/reference
    Ability to customise the message before sending
    Email sent directly from Xero and logged against…

    1 vote

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    Hi John, thanks for your detailed suggestion. We understand you’re looking for a way to send an overpayment query email directly from the bank reconciliation screen when a customer payment doesn’t match an invoice.

    Having this option within the reconciliation workflow could help make it easier to resolve payment queries without needing to move between different tools.

    I’ve updated this idea to Gaining Support so we can continue gathering feedback and examples from the community.


  19. Would be great if users could be directly notified if there is a bank feed disruption or issue for their specific bank accounts.

    5 votes

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    1 comment  ·  Bank feeds  ·  Admin →
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    Thanks for sharing your suggestion for Xero. We've reviewed the proposed changes, and your idea is now officially open for community voting and comments.

    Please spread the word! Share your idea with colleagues and others who would benefit, urging them to add their vote and specific feedback. Community support is the key to moving this forward.

  20. Offer an option to display on an account transactions page whether or not there is a document attached to a transaction. Also an option to display the file name of the document. Both would save time when checking whether or not the related document has been attached or not. Thank you

    1 vote

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    Thanks for sharing your thoughts with us.

    Just to check is this from the Account Transactions screen of the bank account that you're referring to? - Atm, where there is a file attached to the transaction a file icon along with a number is shown in the far right of the grid on the Account Transactions screen.

    Appreciate you're asking a little further that you'd like to be able to include the document name, being open considering document names can be quite long and there would also need to be consideration for what shows when there are multiple documents attached this isn't something we have any plans around right now but will gain a sense of the interest your idea builds in the community here.

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