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  1. 104 votes

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    Jim Harrop supported this idea  · 
  2. 494 votes

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    Thanks for sharing your thoughts on bulk allocation of credit notes, everyone. We understand that manually applying credit notes one by one can be time-consuming, and we appreciate wanting a a faster, more streamlined solution.

    Currently, while we know it won't be the flow that suits all, it's possible to apply credit notes to multiple invoices for a single contact by opening the credit note and selecting the invoices to apply it to.

    Atm, we're in the process of releasing a new experience for Sales Credit Notes. This work will enable us to develop changes like you're asking here longer term. However, the initial release is focused on developing existing features into the new Credit Notes experience. Once this is fully rolled out the team will have more capacity to consider enhancements like bulk allocations, however we want to be upfront that this isn't planned for the short term.

    We…

    Jim Harrop supported this idea  · 
  3. 1,169 votes

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    We hear you team! Thank you for continuing to share back with us here, and a big thanks to those that registered interest and provided input to the teams earlier research.

    Right now, there's still some discovery going on around this functionality, but I want to assure you this is a feature our team are keen to develop.

    While the first round of research helped inform our team they want to dive deeper into some of the aspects surrounding this feature that'll help ensure we create a solution that'll best fit majority of businesses.

    We'd like to give provide the opportunity to everyone here to participate in this and if you can spare a few minutes, our team have prepared a few questions in this form 📝 that we'd love your feedback on.

    • 28 Aug 26 - we appreciate everyone who has contributed through the form. This is now closed
    Jim Harrop supported this idea  · 
  4. 10 votes

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    Thanks for sharing your idea, and letting us know that you'd like to see the ability to send credit notes via the Xero to Xero network.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Jim Harrop supported this idea  · 
  5. 64 votes

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    Thanks everyone for your feedback here on customising SMS messages for invoices. We understand how a more personal message could provide customers with greater confidence and context when receiving an invoice.

    Our product team has explored options for more customised messaging, including the practical constraints around character limits and preventing messages from being treated as spam.

    After that review, we want to be transparent that editable SMS templates aren’t part of our plans at this stage.

    If this position changes in the future, we'll be sure to share with you, here.

    Jim Harrop supported this idea  · 
  6. 128 votes

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    Thanks for sharing this idea about showing on invoices, the credit note numbers that have been applied to them.

    We've reviewed this idea, and now it's up to the community to get behind and support it.

    You might like to share a link to this idea with any colleagues that this could benefit, so they can add their votes and comments too!

    Jim Harrop supported this idea  · 
  7. 30 votes

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    An error occurred while saving the comment
    Jim Harrop commented  · 

    It was only updated across our Xero accounts today and I am not sure if this was it's a Friday 4.55pm idea or a junior had a play with it. It's really slows down processing with having to delete the existing $0.00 or it adds it to the end of it. Please remove it.

  8. 40 votes

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    Thanks for your idea, Sarah - We'll get a sense of the interest here.

    Perhaps in the meantime you could look to use the Archive and restore options for an account in your chart of accounts as a way of managing this? 

    An error occurred while saving the comment
    Jim Harrop commented  · 

    I assume Xero hasn't looked at developing the option to lock CoA for some users. We have 200 + Xero accounts (volunteer groups) and each Xero file they keep playing with the CoA and now nearly impossible to consolidate the figures.

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