Enter your idea

I would like to be able to restore if I do something stupid

This seems such a basic and fundamental feature that is missing.

It is always best practise to have a backup.

Why has this been ignored at Xero for so long?

Just do it.

It's my money and I want to at least partially keep control of what belongs to me. Even free desktop accounting softwares (such as Manager.io) has a button called "Backup" where the whole company data can be backed up on any cloud I see fit.
For a company who provides financial software solutions, this is not providing the users a sense of security.

Financial data is critical to businesses and historical records are required by the ATO. There needs to be a quick and simple way to backup ALL data in Xero files on a regular basis

Xero are not listening and have not listened or done anything to address core and essential requests for many years. Any reasonable person would think that backups were essential and not something at all that should be left to a third party, which calls into question everything we know about privacy and security. As for not listening, how about Xero start acting on user requests and not rubbish window-dressing? When I look at my default invoices, they still haven't fixed rubbishy looking column widths and splitting/link breaking of email addresses in text lines. What about stock unit costs auto updating based on last in purchase order/billing? What about bundling/kitting of stock items to make a bundled stock item? These heavily asked for things you would have thought could have been fixed more than 6 years ago. But no, Xero increases its charges in the meantime. If I had known their extremely poor commitment to essential product development from the beginning, I would have gone with MYOB.

A complete backup of Xero data including attachments to transactions and documents stored in Xero Files should be standard practice now, for digital records that are the mainstay of accounting records to meet compliance for retention of records for tax purposes.

Xero please elevate this idea to critical.

Absurd to have all the company's operational accounting data in a facility that cannot be backed up. Even Xeros' own details advise you to do so but they don't allow it!

Not being able to backup the files seems to be a critical flaw in a concept of cloud based system.

Hopefully Xero can prioritise this and get this in the up and running

Critical to be able to create a 'cloned style' back up from Xero which include user inputed data (such as uploaded receipts etc). As a paid subscription service it seems problematic it isn't already an option.

Very important to be able to back up a Xero file.

In your terms, you are completely indemnified to loss of any kind , make it clear we must have backups, make no mention of the risk our data is under or the backup steps you take. Yet you have no data backup option whilst the data export option is very time-consuming and is not a backup, in the event of data loss.

You state the data is not owned by you, yet it is not possible to download our own data file. Who owns it then?

The options we have are to subscribe to a third party, who has access to Xero and our data, which we don't have access to. We need to incur further costs and complications to access that which is ours. Also giving access to confidential data, protected by onerous laws, to others.

Xero terms: https://www.xero.com/au/legal/terms/

"We really try to minimise any downtime, but sometimes it’s necessary so we can keep our services updated and secure. You also may have occasional access issues and may experience data loss, so backing up your data is important."

"You also may have occasional access issues and may experience data loss, so backing up your data is important."

"For loss or corruption of your data, our liability will be limited to taking reasonable steps to try and recover that data from our available backups."

"No compensation: Whatever the cause of any downtime, access issues or data loss, your only recourse is to discontinue using our services."

"Data loss: Data loss is an unavoidable risk when using any technology. You’re responsible for maintaining copies of your data entered into our services. For information on how to do that, check out this article on how to export data out of Xero at Xero Central."

"You indemnify us: You indemnify us against all losses, costs (including legal costs), expenses, demands or liability that we incur arising out of, or in connection with, a third-party claim against us relating to your use of our services or any third-party product (except as far as we’re at fault)."

"37. No compensation: Whatever the cause of any downtime, access issues or data loss, your only recourse is to discontinue using our services."

To be able to not back up our working file including digital receipt/bill uploads (as opposed to export accounting data) seems crucial to providing a full subscriber service.

For all the commentors - while it’s not as good as having it built in, there are third party solutions to do this in the Xero App Store.

Dear Xero team

Re. local data backups, please can you prioritise them?

Thanks
Bisi

Dear Xero team

Re. local data backups, please can you prioritise them? This link refers.

https://central.xero.com/s/question/0D53m00007Bi9QZCAZ/how-do-we-backup-our-xero-data

Many thanks, Will