Product & services - Create custom (tiered) price lists for contacts
Ability to create multiple price lists for the same inventory items, and be able to set a default for each contact.
To enable tiered pricing for different groups of customers. Would save time and require less manual checking

Hi all, thank you for contributing to idea here. While our Inventory team have reviewed the idea for custom / tiered price lists in Xero, we want to be open that we do not have development planned for enabling more extensive Inventory management like this.
There are many Inventory apps that connect with Xero and offer these types of services and more - You can explore these on Xero App store. To be transparent we will update the status to not planned - If there is any change to this we will share with you here.
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Jerry Butt commented
Has anyone used the apps ? can you recommend please?
disappointed in the fact that clearly Xero is not taking onboard all of these comments, year after year
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David Hunt commented
Why the closed mind, Xero? So many people want multi tiered pricing but you just say no. It really can't be very hard compared to everything else you've managed to create. Please add it.
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Jacques Erasmus commented
A option to have a price list added to a specific customer so that the pricing for that specific customer is automatically added when invoicing. I have been through the app store and cannot find an app that offers this feature and integrates with Xero. It is silly that all other accounting software offer this option yet Xero has no interest in adding it to their system
This has been request by many for years but there is no indication if Xero is going to look at adding this in as a feature
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Raj Rajayokeswaran commented
Please act fast to find the solution
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Megan Botha commented
This is a CRITICAL requirement that is still not available in Xero after years of votes and requests. Please XERO DEVS !
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Megan Botha commented
This is a CRITICAL requirement that is still not available in Xero. Disappointing
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Kirstie Watson commented
hi,
I have multiple customers all buying the same product but at different prices. The only workaround I found for this was when entering the details for a new item in the 1st box ( the one that only you see) I enter the initials or first few letters of the customers name then the item. For Example:
International Poppy Supplies would be IPS then the product details.
I hope this helps or gives you an idea to help 😊 -
Nigel Smith commented
Please add this feature. Presently achieving the same end using an Excel macro outside of Xero (it is not that hard) but just results in double handling; inside and outside of Xero. If I had realised that a feature as basic as this was not available in Xero I would have resisted the move across. The quote/comment above "There are many Inventory apps that connect with Xero and offer these types of services and more" does not help. If there is an App with this feature, please advise, otherwise just implement this feature please.
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Tim Mills commented
I have a need for pricing based (customer cost) on Quantity.
For example cost for 1-3 is $10 each buying 4 or more is $9 each etc. -
Raj Rajayokeswaran commented
We work across multiple channels—B2B, trade, distribution, and B2C—and, like many businesses, we have different pricing structures for the same products depending on the customer type.
Managing these varied price lists manually in Xero is both time-consuming and prone to error. Having the ability to set customer-specific pricing within the platform would significantly reduce operational complexity, save valuable time, and minimise mistakes.
It’s surprising that in 2025, Xero still does not offer this feature, especially when other accounting platforms have already implemented similar functionality.
This is an essential feature for any business dealing with multiple pricing tiers. We strongly urge Xero to prioritise this improvement—it would make a real difference to many users.
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Glenda Pretorius commented
Please could you urgently pay attention to this feature.
It is costing Xero clients.
This feature is available on Sage and therefore clients not willing to move over. -
Nicolas Berner commented
Tiered pricing would be very helpful. Without support for tiered pricing (and multiple delivery addresses!) using Xero is fraught with potential "fat finger" errors from staff for both pricing and delivery...
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Kelsey Healey commented
Allowing for different customer prices under one product code.
For example;
I have a product ‘Jacket’, this product has a sales price of £10.00.
Say I have 3 customers buying this product:
Customer A buys this product for £10.00
Customer B buys this product for £9.00
Customer C buys this product for £8.00These customers all regularly buy this product monthly along with various other products, therefore to assist me with creating invoices I need to have the allocated special prices for the ‘Jacket’ automatically pulling through, without me having to amend this price.
I do not want to have a percentage discount taken off the accumulative total of the invoice either, which I know is an option under 'Customers'.
This is a really important aspect that I require as I have hundreds of products that each have various prices to specific customers.
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samantha Aiken commented
Has anyone used the apps ? can you recommend please?
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Andrea Grimm commented
We work with B2B, trade and distribution and B2C. Managing the price lists is a real headache. If we could have this option in Xero, it would reduce many errors.
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Wolfgang Ammaschell commented
Definitely a must. Hard to keep track of all the pricing differences.
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Ana Labosky commented
This is a very important part of my business. I am a contractor and not all are projects are priced the same, specially are on going customers. Other apps offer this function how difficult is it for an experienced developer to add this to the app? Zoho, Sage, Freshbooks, and Quickbooks they all have the function.
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Scott Ballard commented
not good, still have to stay with sage50
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Janet Stewart commented
We have different prices for the same products to different customers, as I suspect a lot of businesses have. This would save so much time and effort.
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Peter Haszard commented
I just can't understand how Xero have their 'heads in the sand' on this issue!
It would be a real added necessary feature.
Peter Haszard
Tuffplans.com