Sales Invoices - Set defaults for attach PDF and send a copy in new invoicing
Auto select option to attach a PDF copy of the sales invoice by default.
Purpose: Save time having to manually tick the option to include PDF when sending an invoice in new invoicing

It's great to see this idea getting so much engagement - Thanks everyone.
Taking in recent comments, I wanted to give a little more clarity to the idea here, as it sounds like there are a couple of differing asks.
Right now, in both new invoicing and classic you can select to include a PDF of the invoice - See my image below.
A bit different to including files that you may have attached to an invoice when sending.
Our product team are aware there are still some differences between new invoicing and classic, and we'll keep developing to add functionality from classic to new invoicing - Not something we can give a timeframe around. You can stay in the know of upcoming features through our article here, we'll let you know of any updates that impact the idea here.
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Elizabeth Goldwait commented
Hello! I would also love this feature! This would be very helpful for our business instead of attaching and following the steps to attach a PDF every time.
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Rhys Rogers commented
Seems a very simple update and not sure that the Admin has nailed it. A feature to just auto include the PDF attachment with an "On / Off" would do the trick for nearly all the comments here. Please include.
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Michael Pullman commented
Hey product team, I'd love this as a default feature too please. We're similar to James - about 200 invoices a month, so 400 clicks to send out invoices with PDF attachments.
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Patsy McCook commented
Please allow PDF attachments ASAP!
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James Goodridge commented
Every month I attach 4 files to each of 200 invoices, that's 800 clicks per month to include them (not including the extra clicks because the click area is tiny). I always include them - seriously not sure why I'd add them if I don't want to send them with an invoice but anyway, am sure someone does :) Not me though! ++++ for this feature please!!!
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Jason Wood commented
Come on Xero, lets get this feature sorted - everyone wants the PDF of the invoice included with the email by default.
Easy fix for a good developer! -
Nicole Smith commented
If the "attach invoice as PDF" box could be checked by default when sending invoices that would be fantastic!!
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Kieran Erasmuson commented
Please make the manual check box in sending invoices possible to make auto on, rather than auto off.
Not being able to attach a file means that customer accounts receivable OCR tools can’t work. Fix is to manually send invoice pdf and I want to automate invoice sending.
These are common requirements.
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Brett Smith commented
please add immediately
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Gavin Litton commented
Please can we set PDF invoice to be attached by default. It is important for recurring billing. Also many customers get annoyed when the PDF is not included, so it reduces user error issues.
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James Glover commented
Hi,
Please understand that we want the invoice to be included automatically, so that we can setup repeating invoices and have a copy included with it is emailed to the customer.
It use to be on classic. -
Vicki Carlisle commented
Yes, we can tick the box to include the pdf in new invoicing.
We are asking for the option to have it DEFAULT to ticked, so it doesn't get forgotten.
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Fritz Frohlke commented
There are 2 issues here:
1) is customer invoices on a repeating invoice you cannot set the default to attach pdf invoice. Councils who are our customers their IT system does not permit to click on the link to view/download invoices. So we manually do the recurring invoices. That's nuts when xero should have this automated.
2: recurring bills, say a Pipedrive sub or insurance payment that recurs every month, you can have the original invoice on the repeating invoice but they do not carry to the auto-created bills every months.
Please fix both. You would think this is a no brainer. Thanks Xero. -
James Lippmann commented
Sorry this basically just says, we hear our customers but we aren't listening.... and we don't care.
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Moez Bawania commented
Hi Kelly, just so I understand, how does your response address the original request, which is: "Set defaults for attach PDF and send a copy in new invoicing"
Auto select option to attach a PDF copy of the sales invoice by default.
Purpose: Save time having to manually tick the option to include PDF when sending an invoice in new invoicing
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We're just asking for an option to set a default of attaching a PDF of the invoice to the email sent to the client. Would like to understand how your response addresses this request, as I'm not entirely clear. Thanks.
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Lesley Christian commented
With all of the scams that are out there, a link within an email is sometimes seen as a potential threat.
Many of our customers won't click on a link unless they have verified it is genuine and been sent by us. A good practice to protect their business but is costing them and us time and money every month.
On the flipside there are some customers that are always going to be less cautious and just click the link anyway.
The same could be said for attachments too.
It is a personal preference, but I do think it needs an option to set it is on/off as default possibly by contact or overall for the organisation.
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Naomi Charles commented
Please allow PDF attachments ASAP!
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Jon Mather commented
This is essential for all my customers that use the AP system. It's adding 30 days+ to my payment dates.
I can't believe it's not already an option?
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Ben Jennings commented
Attaching a pdf must be included as a default in Xero and here is why:
AP automation invoice processing software solutions that integrate with a range of financial systems do not process emails without an invoice attachment. Invoice emails with links do not get ingested for processing get an automated rejection message asking to attach the email pdf attachment.
Therefore this delays payments and creates unneeded stress for anyone sending invoices without an attachment (Majority of Xero clients it seems).
Without this feature Xero is unfortunately causing their clients delayed payment issues for anyone who sends invoices to their customers with AP automation software with only a link attached. The email is rejected.
I cannot understand why defaulting a pdf attachment is not a standard offering for Xero because without this feature many Xero customers will have issues being paid on time.
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Vera Velevska commented
I need this ASAP, please.