Remove "Attention" to the "To" address and improve format in invoice
Not sure if this is a problem for others but I couldn't exactly find the same description but there's a similar one, See https://central.xero.com/s/question/0D51N0000554XuiSAE/the-word-attention-from-registered-address-line-at-bottom-of-invoice
In the "To" section of the invoice, for some reason, After stating the client's company name, the next line with say "Attention: then it's the same company name, followed by the full address and then without starting a new line, then "Attn:" Name of the contact person.
This looks very sloppy as the "Attention" is repeated in the wrong place, the client's company name is repeated, and then the contact person is not in a separate line.
Hey Sally,
This can happen when the client's name has been entered in the 'Attention' field of the contact's record. If you don't want the Attention line to appear on your invoices, you can edit the customers contact's record to remove it from the address field.
I've confirmed this works in the global demo organisation. As we can see in the attached screenshot, the 'attention' field has been removed from the address.