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  1. 464 votes

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    Heather Palmer commented  · 

    This option needs to be addressed you should be able to revert an approved invoice to draft if it has not been sent

    XERO look into this please, this was first made 8 YEARS AGO come on

    Heather Palmer supported this idea  · 
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    Heather Palmer commented  · 

    This is a vital option and would love Xero to please fix the invoicing to make this available

  2. 67 votes

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    Heather Palmer commented  · 

    Opt in for einvoices - Go into your BILLS screen and you will see the option in the screen shot added and you wont need to add the subscription invoice into xero via the email or any other way like hubdoc either.

    Once you have done the above go into the subscription & Billing area, select Manage Subscription, select the menu BILLING ACCOUNTS to the right of the name there are three dots click on that and select EDIT BILLING CONTACT around the middle of that screen there is an option for xero bills to be e-invoices, check the box put in your abn and confirm. - It works like a dream, I get all my clients to do that as well, and the ones I hold the subscription for I have done it as well.

    FOR ALL USERS THAT HAVE COMMENTED BELOW PLEASE READ THIS

  3. 72 votes

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    Heather Palmer supported this idea  · 
  4. 37 votes

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    Hi everyone, returning from my last update I wanted to confirm that we have released generative answers in Xero in app help for all customers.

    We appreciate this isn't a direct live chat feature that is being asked for in this idea and will move the status back to Submitted, however we'd recommend giving this a try when you're next looking for an answer while working in Xero.

    This feature takes into account what page you’re viewing, and the version of Xero you use, to do the best to ensure that the information provided is relevant to you.

    Live chat is not something we have planned at this stage but if any steps are planned toward this, we'll let you know here.

    Heather Palmer supported this idea  · 
  5. 43 votes

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    Heather Palmer supported this idea  · 
  6. 56 votes

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    Hi everyone, I appreciate feelings shared in not seeing traction as fast as you'd like to ideas you're interested across Xero Product Ideas. 

    Our community team are pure advocates for our customers ideas internally, making sure these are shared and highlighted to the teams and individuals that can make a difference, and doing our best to get ideas reviewed and into our teams planning wherever possible. 

    We receive ideas for incremental, and large changes to existing products, as well as for new features entirely. With so many customers the range of ideas coming from our users is large, and we cannot action all things at once. 

    We try to be transparent in our communication and updates to ideas across the site, even if this means there is no current development planned for a feature. 

    I can assure you the site here is a tool that all our product teams find…

    Heather Palmer supported this idea  · 
  7. 8 votes

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    Heather Palmer supported this idea  · 
  8. 68 votes

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    Heather Palmer supported this idea  · 
  9. 324 votes

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    Hi everyone, we wanted to return and give a little more information with the update of this idea's status.

    Our product team are currently looking into the development of adding the Pay now button to Customer statements which would enable your customers to pay for multiple invoices at once.

    Though it's early days at present we'll keep you updated of their progress, here.

    Heather Palmer supported this idea  · 
  10. 292 votes

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    Heather Palmer supported this idea  · 
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