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  1. User Role - Access to Products & Services (Inventory) and Purchases/Sales only

    422 votes

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    224 comments  ·  For small businesses » Settings & user roles  ·  Admin →
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    under review  ·  AdminKelly Munro (Community Manager, Xero) responded

    Thanks for all your input and sharing how we can improve Xero's user roles to cater for the needs of your business and staff you'd like to provide this access for.

    As you may have seen in other ideas we've been conducting some research into user roles across all of Xero. As a step on from this, one of our teams are beginning a deeper dive into solving this idea here and enabling more roles access to Products & services (Inventory) in Xero.

    While this may take sometime to accomplish we wanted to provide an update to you all interested in this, and we'll keep you informed of further progress as the team begin looking into it.

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    Brent Doven commented  · 

    Xero is a joke, moving on soon.

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    Brent Doven commented  · 

    I contacted xero support today regading the issue, response as follows:

    "Thanks for getting in contact with Xero Support.

    We understand your frustration with this as this is a feature many users of Xero want implemented into our product, I can also see based on the comments of the Xero Product Idea that other users share the same opinion.

    Our Product team are working hard in introducing and updating new features inside Xero all the time to support our customers needs. We’re currently unable to provide a timeframe as to when any changes may be made, however it will be taken into consideration for future developments in Xero.

    In the meantime, the best way to get in touch with our Product team on your issue, is to vote and comment on the Xero Product Idea itself.

    We do apologise for any inconvenience caused."

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    Brent Doven commented  · 

    this forum is an absolute joke

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    Brent Doven commented  · 

    Xero, please fix this ASAP, surely it's an easy change.

    It is really dumb that with the new quote form to add a new product it opens up products in a new window. then once you've added the product you have to go and save and refresh your quote. Bad backward step. As well as being disjointed and a waste of time a user in sales can now not even add a product to a quote. But they can still do it in a purchase order.

    Get it sorted, please.

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    Brent Doven commented  · 

    I need sales & purchasing persons to be able to add and edit products.

    Brent Doven supported this idea  ·