Skip to content

Settings and activity

1 result found

  1. 24 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Ben Sowers commented  · 

    I agree with Zev, Jacob, and Jessica's comments. We had a terrible onboarding process with GoCardless that took a couple weeks to get verified only to be randomly audited and have our account shut down with no explanation. Our Xero bookkeeper has also said GoCardless is not a good solution.

    Without Stripe's ACH Debit option, we can't use Xero invoicing and have to either (1) use Stripe's Billing product directly or (2) implement a new property management system that has better payment options. The current Strip ACH Credit option is a non-starter for our customers because it's too onerous for them to have to create an ACH and many don't have outgoing ACH capabilities in their personal banking.

    You're missing a great opportunity to make Xero much more sticky for your customers!

    For others in property management looking for a better solution, I recommend checking out Buildium for payments and a full suite accounting and property management system.

    Ben Sowers supported this idea  ·