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    Ben Sowers commented  · 

    I agree with Zev, Jacob, and Jessica's comments. We had a terrible onboarding process with GoCardless that took a couple weeks to get verified only to be randomly audited and have our account shut down with no explanation. Our Xero bookkeeper has also said GoCardless is not a good solution.

    Without Stripe's ACH Debit option, we can't use Xero invoicing and have to either (1) use Stripe's Billing product directly or (2) implement a new property management system that has better payment options. The current Strip ACH Credit option is a non-starter for our customers because it's too onerous for them to have to create an ACH and many don't have outgoing ACH capabilities in their personal banking.

    You're missing a great opportunity to make Xero much more sticky for your customers!

    For others in property management looking for a better solution, I recommend checking out Buildium for payments and a full suite accounting and property management system.

    Ben Sowers supported this idea  ·