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  1. New invoicing - View full list of inventory items

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    submitted  ·  2 comments  ·  For small businesses » Business features  ·  Admin →
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    Paul Mackie commented  · 

    Update on my own case:
    The issue for me seems to be related to *duplicate entries in our product list*. (Discovered by exporting the whole list to a CSV file, then inserting a column and running a check formula: =IF(B2=B1;"duplicate";"") then fill this formula down the whole column.)

    We had about half a dozen duplicates in our item code list.
    Creation of duplicate Item Codes within Xero should not have been possible, however, they were there, and removing them solved the issue of the new invoicing interface failing to load the complete list.

    Thanks to Sohela in Xero Support who tracked down this issue.

    Paul Mackie supported this idea  · 
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    Paul Mackie commented  · 

    "Instead one has to look up every item in the second half of the inventory, line by line before you can add it to an invoice."

    I don't even know how to use this workaround... Any advice?
    If I enter a known/existing product that is beyond the first 50 item codes, New Invoicing prompts as if I am entering a new product. It's completely regressive, and totally unusable. Our business uses over 1200 different product codes, and the number grows every week.

    I'm worried that this limitation won't be fixed before the September decommissioning of Classic invoicing (where Item Code loading works fine), in which case every invoice will cost me more frustration than I can bear to manage.