Hi team, now in 2025 and many here will have received our recent communication leading up to the retirement of classic invoicing on 27 Feb this year.
We’re continuing to work hard on delivering more features within new invoicing that’ll help most in your workflow.
Thanks for staying engaged with us on changes that’ll help you through the idea here.
To give an update on recent deliveries that positively impact some of you that have shared on the idea here. Late last year we released improvements to the issue and due date fields so you can now use all the date entry shortcuts that were available in classic, and we made it simpler to access the date picker. We also updated the Files attachment modal so you can now drag & drop files anywhere on the page, and when you use tracked inventory you can see the number of items you have on hand to sell.
This year we’ve made updates to bring more actions into the body of the invoice, so you can now add tracking options on the fly, or set or edit the exchange rate on foreign currency invoices. And, as of this week we’ve released a whole set of new shortcuts to save clicks and help you quickly perform common actions like being able to Approve an invoice which we know is valuable to our customers! While you get used to the combinations of shortcuts our product team have added small prompts to highlight these in the product, and if you’d like to view the full list of options you can see them all on Xero Central.
We have more updates in store like changes to the Contact ‘To’ field that I mentioned in my last update and improvements to the line item grid within the body of your invoice. You can read more of what’s to come on Xero Central.
Hi team, now in 2025 and many here will have received our recent communication leading up to the retirement of classic invoicing on 27 Feb this year.
We’re continuing to work hard on delivering more features within new invoicing that’ll help most in your workflow.
Thanks for staying engaged with us on changes that’ll help you through the idea here.
To give an update on recent deliveries that positively impact some of you that have shared on the idea here. Late last year we released improvements to the issue and due date fields so you can now use all the date entry shortcuts that were available in classic, and we made it simpler to access the date picker. We also updated the Files attachment modal so you can now drag & drop files anywhere on the page, and when you use tracked inventory you can see the number of items…
Our business team has some serious concerns related to the "New" invoicing format:
1) More clicks - the number of steps and clicks has increased dramatically, leading to processing an invoice taking longer than the classic view. The Classic format has a shortcut link to "Email" invoice to the customer. The new format has the email option buried in a dropdown box hidden behind a 3-dot ellipsis. This is our MOST used feature in the invoicing. Why did you bury this function?
2) Way too much white space - far more than half the screen is white space, resulting in invoice information that is very hard to follow on-screen.
3) Gridlines missing - the new format eliminates the gridlines which was incredibly helpful in the Classic format because it is easier to find the different fields on an invoice with delineation.
4) Item / description combined? - the new format combines these separate fields which is entirely unhelpful. We need these displayed separately as they are in the current Classic format.
5) Customer address missing - in the new format all of our customer invoices say "no address" in the upper left corner. However, all of these address are correctly displayed on-screen in the Classic format. We need the address displayed on-screen so that we can verify that it's correct before emailing it to our customers.
We have been a loyal Xero customer since 2016 and made countless referrals for your platform. Please do NOT change the current Classic Invoice format. The Classic format has seamlessly supported our Accounting functions without issues and has allowed us to grow our business to support thousands of customers annually. To force an unwanted change of this scale upon us would be a blow to our relationship.
Paul Kampe
supported this idea
·
Our business team has some serious concerns related to the "New" invoicing format:
1) More clicks - the number of steps and clicks has increased dramatically, leading to processing an invoice taking longer than the classic view. The Classic format has a shortcut link to "Email" invoice to the customer. The new format has the email option buried in a dropdown box hidden behind a 3-dot ellipsis. This is our MOST used feature in the invoicing. Why did you bury this function?
2) Way too much white space - far more than half the screen is white space, resulting in invoice information that is very hard to follow on-screen.
3) Gridlines missing - the new format eliminates the gridlines which was incredibly helpful in the Classic format because it is easier to find the different fields on an invoice with delineation.
4) Item / description combined? - the new format combines these separate fields which is entirely unhelpful. We need these displayed separately as they are in the current Classic format.
5) Customer address missing - in the new format all of our customer invoices say "no address" in the upper left corner. However, all of these address are correctly displayed on-screen in the Classic format. We need the address displayed on-screen so that we can verify that it's correct before emailing it to our customers.
We have been a loyal Xero customer since 2016 and made countless referrals for your platform. Please do NOT change the current Classic Invoice format. The Classic format has seamlessly supported our Accounting functions without issues and has allowed us to grow our business to support thousands of customers annually. To force an unwanted change of this scale upon us would be a blow to our relationship.