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  1. Purchase Orders - Include document attachments when emailing to supplier

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    84 comments  ·  For small businesses » Business features  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, we thank you for your support on the idea here. We understand the needs of being able to attach documents when sending Purchase Orders, however we want to be transparent that this is not planned work at this time.

    To begin, purchase orders need an update and this will be a focus for the team before enhancements like this can be considered. We will keep you updated of any related changes, here.

    Craig Hess supported this idea  · 
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    Craig Hess commented  · 

    It is with deep-seated frustration and disappointment over the recurring issue of delayed response and lack of progress concerning the redesigning of your Purchase Orders to enable the ability to include attachments when emailing, an extremely basic and simple operational element of your application (which is available in other systems of your software).

    The recent response I received from you is disturbingly identical to the one I received years ago when I initially raised this concern. It is inconceivable and utterly unacceptable that a decade has elapsed without a tangible development in the scope of works for this element. In a domain as dynamic as technology, such delays are not only atypical but also alarming.

    Moreover, there appears to be a presumption that your users, including us, are oblivious to the conspicuous lack of enhancements to this element over this extensive period. This grossly underestimates our knowledge, insight, and vigilance as users of your application. It is both disrespectful and dismissive.

    We, as users and stakeholders of your application, are deeply invested in its growth and improvement, and we remain acutely aware of its evolution. We demand transparency and prompt updates on any developments that directly impact our user experience.

    This situation is untenable and requires immediate and substantial corrective action. I insist on a swift and satisfactory resolution to this issue. Do not mistake our patience for passivity; we expect and deserve better.