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  1. New Invoicing - History to include if invoice is resent

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    84 comments  ·  For small businesses » Business features  ·  Admin →
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    In development  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, we want to share that we've released a change to history for each time an invoice is sent.

    Invoice history will now show the primary recipient email whenever an invoice is sent. This includes the initial and any subsequent send of an invoice.

    We appreciate this has been a pain point for everyone that's joined in the idea here and hope this visibility improves your experience in invoicing.

    We'd like to confirm how this works;

    • This record is only applicable from here on in, there are no updates to any historical entries for sending.
    • History will show the email of the initial recipient entered in the 'To' field any emails that you include as a CC or BCC option will not be shown.

    We do want to highlight, that while the email will be recorded in majority of cases, there are a few scenarios our team have picked…

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    Kirsty Porter commented  · 

    As so many other users have commented, it is unacceptable that the history of an invoice doesn't display the email address to whom the invoice was sent. This needs rectifying as a matter of urgency, especially as it WAS a feature before Xero was supposedly "upgraded" to the new invoicing - how can you upgrade something but at the same time lose a critical feature?

    Kirsty Porter supported this idea  ·