Settings and activity
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856 votes
Hi community, we value there are many different aspects within new invoicing where our invoicing users can see small changes to flows and actions could make a big difference to your workflow and experience.
I can assure you we’re engaged, we’re listening and we’re taking all your feedback into consideration as we keep building on new invoicing.
While we’ll continue to keep you updated on specific releases that relate to things that’ve been mentioned in this idea, our teams have also begun some research to get a deepened sense of our invoicing users for future improvements. We’d like to connect with you all in this idea, and invite you to share further feedback through our survey. Your insights will be invaluable to the team as they continue to plan and prioritise in this space.
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Jennifer Broadbent
supported this idea
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Your New Invoicing is not user friendly for our business. It is our working system for all of our work - not just used for creating Invoices. We work with Drafts a lot while the work is in progress until it is completed - that can take several weeks to achieve so the old Font size was so much easier and we (approx 5 different employees) could look at and work on all our Drafts easily - 200+ per month. Only when job is completed is the Draft Approved and sent to Invoice so having to re-open it all the time instead of just saving makes it so much harder. Font size is way too large meaning I waste time naviagting around the invoice page. We never create an invoice then approve and send it immediately. Why is that the default? What happened to the blue Save button and Green Approve button. The mono-colour is not easy to work with.
The Chart of Accounts items do not come up correctly especially if they do not have $ values attached to them. We often need to put in lines that do not have $ values or quantities and do not want to see "1" in Quantity or 0.00 in the Amount column. We just want those blank unless we choose to put something in there. Classic Invoicing is so good and tidy. The time wasted on the New Invoicing means $$ wasted across 5+ employees. New Invoicing assumes we just want to make a simple invoice and send it immediately. This is useful for maybe a retail business selling online or something. Not for most businesses from what I can tell from the people commenting. Why can't you keep both going and customers can choose?