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  1. New Invoicing - History to include if invoice is resent

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    42 comments  ·  For small businesses » Business features  ·  Admin →
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    under review  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, thanks for getting involved here and letting us know the importance around being able to see the details whenever an invoice is sent from Xero. We understand the importance of this to our customers and our product team are beginning to review this idea to solve needs in this space. We'll move to Under review and I'll let you know as there's more progress here. Thanks

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    Leonie Whitfort commented  · 

    When you send an invoice out the first time it shows in history. If you subsequently send it again because they claim they can't find it, it is amended or someone else in the company requests a copy it doesn't show. Only the first send shows. This is vitally important when dealing with bad debts so you have a full picture of contact with the company. Currently you can only state when & who it was sent to the first time nit subsequently. You have no record of sending an amended invoice - you can see the amendment but not who/when the amendment was sent .

    Apologies if this request is somewhere else, but I couldn't find it, even though it does seem a basic requirement.

    Leonie Whitfort supported this idea  ·