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  1. Customer Statements - Add a Pay Now link

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    130 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    under review  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, appreciate wanting to hear news from us here and apologies we've not checked back in sooner. Our product team have done initial work to understand the work involved in enabling your customers to pay you through Customer Statements. This is a priority for them and we have plans to develop this capability, however they need to balance this work with other key priorities. While we'll leave the idea Under review for the time being, as soon as there's an update we'll share this all with you, here.

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    Luke Hutchinson commented  · 

    I can't believe I've just stumbled across this as a feature that doesn't already exist.

    In my view it's very primative that with xero you can't add a link to 'pay now' when sending statement e-mails. It is 2025.. this should be already available... come on xero developers, please get this enacted. There's businesses like ours setting up direct debits for customers, growing sending an ever increasing number of invoices, team Xero should be treating this as a priority.

    Competitiors already do this?! Although I suppose if it's left long enough, enough folk will start looking elsewhere for accountancy programmes and there won't be a need for this anymore!

    Luke Hutchinson supported this idea  ·