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173 votes
Hi community, we appreciate the continued attention this idea is receiving. While our team will continue to review this idea, Xero Tax remains a Partner only product with tools and capabilities that help Xero Partners serve their clients with ease, and we don't have immediate intentions of changing this. Again, we'd like to encourage that if you're not currently connected to a Xero Partner you can find one that can serve your advisor needs through our Advisor Directory. If there is any change planned we will update you of this, here.
Also to note, our current position on Xero Tax does not relate to our MTD IT program and we'll be providing further information for this separately on this idea.Thanks
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Thomas Cusack
supported this idea
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It seems a little prohibitive to your customer base to funnel clients through a route of only certified book keepers / accountants that can submit Corporation and Income Tax returns on your behalf. It’s a shame, as the software is really easy to use and pick up but now I find myself having to seriously consider cancelling and using an alternative that's not so user friendly but offers the flexibility of the end user submitting their own returns, and not being forced down a specific route. A lot of businesses have built up long relationships with 3rd party or internal accountants who are very good at their job and should have the opportunity to continue to provide that service without having to jump through additional hoops to become a partner. I fear you are alienating a large section of the business population who could be an important revenue stream for you. It can still be a selling point for those partnered accountants for ease of set up and I estimate 60 – 65% of new customers would still choose the easy route and select a recommended partner, but the fact remains it shouldn’t be mandated and the customer should have the flexibility to choose what’s right for them at the point of time that their circumstances demand. Xero TAX needs to be made available to the end user responsible for the subscription.