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  1. Email notifications: Expenses - Awaiting approval and Approved claims

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    77 comments  ·  For small businesses » Business features  ·  Admin →
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    Accepted  ·  AdminKelly M (Community Manager, Xero) responded

    Hi team, we appreciate and thank everyone for feedback. While we began a roll-out for the notification changes mentioned in my last update, as shared in some of the recent comments this resulted in a fair amount of noise for some customers inbox.

    We've made the decision to turn off the recent notifications changes.

    We'd like to provide more controls around this so users can set a preference, however this does require a fair amount of work and not something we're able to do right now.

    Please know we have keen eyes on this idea and when we're in a position to progress this again I'll share news with you all here. Thanks

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    Natalie Riley commented  · 

    I can understand that being notified when an expense is submitted might be useful for some companies, but it should not be forced upon everyone. There MUST be an option to turn off the notifications in Xero.

    Support says to find our own workaround but that's ridiculous. I shouldn't have to create email rules to block Xero emails. Please give us an option to stop the unwanted emails.