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    Hi Colin, this does sound a bit off to me.

    In case this is being caused by a browser issue, you might try the following to troubleshoot it:

    • Clearing the cookies and cache in your browser.
    • Using an incognito/private window, or a different browser, in case this only happens in a certain browser.

    If this doesn’t fix it, please use the 'Contact Xero support' link in Xero Central to raise a case with some details, and add Xero Support to your organisation, and our Support team will be happy to check it out.


    Colin Truman shared this idea  ·