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130 votes
Hi everyone, we appreciate the feedback we've received on this change and while this was an intentional change this is something our product teams are monitoring feedback of very closely and considering improvements around in the new clients experience.
While we can't make any commitments atm I will be certain to share any plans with you all here.
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This was a terribly thought out change that has added literally hours of admin work onto our staff. I don't see how this isn't an easy thing to reinstate. Why did you make an 'intentional change' to worsen your service?