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799 votes
Hi community, first off thank you for the continued interest and feedback surrounding this idea. We’re continuing to build on the bank reconciliation experience in Xero and recognise the ways this feature will help improve the efficiency, flexibility and transparency of transactions in your business. Our team have done a lot of exploration into being able to surface and match Credit Notes when reconciling your bank account in Xero, and this is now in development.
We’ll shift the idea here into ‘Working on it’ and continue to update as there’s more detail of this to share.
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Dave Smith
supported this idea
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My understanding, after a good deal of research and circular conversations with the persistently over-confident GPT, is that when my supplier issues me a refund, paid to my bank account, I must first add a cash refund to the credit note - manually - including the date, value, reference and bank account, despite the transaction already existing right on my bank feed ready to go.
I can understand why it might make sense not to immediately generate reconcilable account transactions based on credit notes (if the supplier issues credit as opposed to a refund, for example), but surely it's simple enough to allow users to request a search for credit notes to reconcile, or even to add the option to select a bank feed transaction as the basis for a cash refund to apply to a credit note.
Neither of these options for basic bookkeeping functionality seem like hard computer science problems that take years to understand and solve.