Hi everyone, we appreciate the interest in being able to display logos as you need. There are a few different situations mentioned in feedback here and we want to explain and help clarify how logos are shown when using Xero.
The first is how your organisations logo is shown within the invoice email sent to your customer. This is taken from the organisation settings page. There was a period that impacted some customers where the logo quality was being reduced when sending with new invoicing. Taking on board feedback our team implemented a change in new invoicing so this should now be appearing correctly - If you’re finding your logo quality is not showing correctly in the invoice email please do raise a case with our team and they can investigate more on this with you individually.
The second place the logo is shown is on the PDF of the invoice that is sent to your customers and is represented in the idea that has been shared here - Currently there are limitations to the dimensions of a logo that can be shown on your invoices sent from Xero. For a standard invoice template maximum dimensions for a logo are 400px wide and 120px high. You can use advanced invoice templates to add a logo of a specific size.
We're currently focused on improvements within new invoicing, however in time we will look at possible improvements to invoice templates. While there are no plans atm, I will keep you updated of any news surrounding this here.
Hi everyone, we appreciate the interest in being able to display logos as you need. There are a few different situations mentioned in feedback here and we want to explain and help clarify how logos are shown when using Xero.
The first is how your organisations logo is shown within the invoice email sent to your customer. This is taken from the organisation settings page. There was a period that impacted some customers where the logo quality was being reduced when sending with new invoicing. Taking on board feedback our team implemented a change in new invoicing so this should now be appearing correctly - If you’re finding your logo quality is not showing correctly in the invoice email please do raise a case with our team and they can investigate more on this with you individually.
I’ve run into the exact same blurry logo issue on invoice emails—no matter if I use PNG, SVG, or 100% black-and-white, the backend squashes it down to something that looks like a bad fax from 1999. For a designer, that tiny 132x37 px limit feels like a joke when you’ve spent time on a clean brand mark. What helped me temporarily was over-scaling the logo to about 400x112 px and adding extra contrast, but the real fix has to come from the platform’s image handling. On a different note, I recently used https://www.gambody.com/ to grab some game-accurate STL files for a personal print project, and their model previews stay crisp even after download—so it’s definitely possible to keep image quality intact across a system. If the invoice tool could learn something from that level of asset care, we’d all stop sending blurry receipts.
I’ve run into the exact same blurry logo issue on invoice emails—no matter if I use PNG, SVG, or 100% black-and-white, the backend squashes it down to something that looks like a bad fax from 1999. For a designer, that tiny 132x37 px limit feels like a joke when you’ve spent time on a clean brand mark. What helped me temporarily was over-scaling the logo to about 400x112 px and adding extra contrast, but the real fix has to come from the platform’s image handling. On a different note, I recently used https://www.gambody.com/ to grab some game-accurate STL files for a personal print project, and their model previews stay crisp even after download—so it’s definitely possible to keep image quality intact across a system. If the invoice tool could learn something from that level of asset care, we’d all stop sending blurry receipts.