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Really appreciate your feedback and the steps you took to try and check the answers yourself, Wendy.
I've shared your feedback with our team and will round back to you here soon. 🙂
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hello i have also raised the above concern with my account manager. i got 24/25 but no idea what i got wrong which makes the whole process a bit pointless.
I'd also like to bring up that i have been in practice for 40 years and bring a lot of fee paying clients to Xero. I not only find having to sit through update videos with only a few weeks notice, then to have timed multiple choice answers where the answers are so similar, plus the fact i have to sit these exams anyway - all a bit disrespectful and i wonder why you feel they are a positive thing? i genuinely considered changing my clients to FreeAgent - there are quite a few who find Xero frustrating to use so please do feel free to contact me to discuss this. i welcome the chance.