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  1. Contacts - Allocate a contact as a supplier, customer, or both

    52 votes

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    25 comments  ·  Contacts & files » Contact  ·  Admin →
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    Accepted  ·  AdminAnis Anuar (Admin, Xero) responded

    Hi team, we’ve been reading through the feedback on manual contact classification, and it’s clear how valuable this’d be for many of you.

    In Xero today, contact types are shaped by transaction history. Bills and invoices determine whether a contact appears as a supplier or customer, which works well in many cases but doesn’t cover every workflow, such as where you use spent or received money transactions and contacts stay unclassified.

    While not immediately roadmapped, we understand the needs shared through this idea. It’s on our Product team’s radar for future improvement. For the time being, we’ll keep an eye on the growing interest here, and update you as soon as there’s progress.

    Therese Murnane supported this idea  · 
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    Therese Murnane commented  · 

    I was having the same problem integrating with MOSS, they couldn't locate Supplliers that were listed only as Contacts in Xero. Spend Money Transactions weren't enough for Xero to recognise the Contact was a Supplier.

    I found a workaround... By creating a Dummy Bill with xero value, this triggered Xero to recognise this Contact was a Supplier.

    I presume the same would work if you created a Dummy Invoice - this should trigger Xero to recognise the Contact is a Customer