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  1. 190 votes

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    Hey community, thank you for your continued interest in this idea.

    Wanted to provide an update here as it's been a while since we last spoke to duplicate contacts.

    I do understand that, at face value, this seems like a quick fix. However, as the contacts screen interacts with many other parts of Xero, this work can not commence until the modernisation of other, related systems is complete. 

    Due to this, we do not expect support for duplicate contacts to be delivered in the coming short-term.

    In the meantime however, we're keen to continue collecting feedback and votes on this idea, and I will update you here as soon as there's more work to share.

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    Daniel Stacey commented  · 

    Take it easy everyone; they've been working hard providing us with useless AI features and superficial UI updates that no one asked for.

    Plus, it's only been almost 20-years to the day since the company was founded, not really enough time to implement this kind of change.

    Daniel Stacey supported this idea  ·