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  1. 3 votes

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  2. 19 votes

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    Hi Olga, really appreciate all the detail in your steps and the screenshots you provided.

    I tried testing this myself with a Chrome browser and did get the same errors and behaviour you described, so have raised this with our product team. I'll keep you updated of any information I get back from them on this, here.

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    AdminKelly Munro (Community Manager, Xero) commented  · 

    Thanks for rounding back on the payment side of things and how this is reflecting in your accounts, Olga. I believe what ever is going on with this is separate to the other errors that you have noted in the steps you've numbered, and I was unable to replicate the same behaviour when testing.
    I would really recommend raising a case with our specialists with both these examples on the difference in payment to what's showing in the account, as well as giving the team access to your organisation so they can get in for a closer analysis.
    Welcome to share any findings that you get with them through the idea here, if you feel helpful to others as well.

  3. 347 votes

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    Appreciate your feedback on how you'd like to see new invoicing improved to create more efficiency processing sales with Xero. There are a couple of different requests around defaults looped into this one idea that would be good to unpick and keep separate so we can keep you updated on any progress for each individually. 

    For interest around being able to set a default for the 'Approve and Send' button - There's an idea that's been started for this here that I'd recommend joining.
    Kathy, your recent comment sounds more like the ability to be able to send invoices to a contact group with new invoicing - we totally get the interest in this too and have an idea for this here that you can follow.
    Taking on board feedback we have made a change with the new send experience so now, selections for 'Include PDF of invoice' and 'Send…

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    AdminKelly Munro (Community Manager, Xero) commented  · 

    Sorry for the back and forth there, Olga. I see your came back to our specialists and they've now confirmed there's an issue with the 'Send me a copy' not remembering the last selection and this is now with our product team. Our specialists will reach back out as soon as it's resolved. Thanks

  4. 20 votes

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    Hi everyone, we appreciate everyone who signed up and participated in the teams discovery here. Right now, focus has needed to shift to other high priority work.

    We value all the input and feedback we've received from the teams discovery, and based on this they found that there is more work needed in solving this for our customers.

    We have good foundations to build from when we are able to bring attention back to this. For now we will move back to submitted and let you know when there is progression to share.

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    AdminKelly Munro (Community Manager, Xero) commented  · 

    Apologies about the Calendly invite link issues, everyone. We've just updated this in my post and you should now be able to find dates in June to book in. Thanks, and we appreciate your interest in feeding back to the team! 🙂

  5. 596 votes

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    Hi everyone, leading on from my last update we have now released improvements to eInvoicing for those in the UK! With the latest change you'll now find we've made it easier for you to opt-in to receive your Xero subscription bill via eInvoicing. You can now do this from your online invoice (My Bills page) instead of through the Billing contact page. Helping save you time and reduce manual data entry every month.😁
    We understand there are other regions that'd still like to see this functionality developed and we'll shift back to submitted and share when there is news of moving this further afield.
    We also wanted to address the recent comment of data sharing - We'd like to confirm that Xero do not share data with Peppol.com. We use the Peppol network and the subscription invoices are sent using our wholly owned provider, Tickstar.

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    AdminKelly Munro (Community Manager, Xero) commented  · 

    Thanks for sharing the Xero Central link, Andy.

    @Benjamin, the section on 'Receive your Xero subscription invoices via eInvoicing' has the step by step that should help you set this up 😊

  6. 40 votes

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    Hi team, to export a list of all Tracking categories in your org, you may find the Tracking Summary report of use to you here. Alternatively, you could run the Account Transactions report and Summarise by the Tracking category. 

    The one caveat here for both reports is that they'll only show a list of the tracking options that have been used within the date range the report is run. 

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    AdminKelly Munro (Community Manager, Xero) commented  · 

    @Timea, an organisation is intended for a single business so right now your client would need an organisation for each entity.
    We have a similar idea for this sort of functionality that I've linked below and you might be interested in adding your support for, too. 🙂
    - https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/45150586-tax-ability-to-calculate-and-report-tax-for-mult

  7. 6 votes

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    Thanks for the detail in your idea here, Paul. I had a bit of a test of this myself and have checked in with our reporting team. 

    It doesn't quite appear in the modal once the report's run - this is something that we'll look to improve. 

    However, it's possible to enter multiple terms which will each be searched and return results for (like OR as an operator) - All you need to do is enter a comma(,) and space between each condition. 

    For example A0, L0 or A0, A1, A2, 🙂

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    AdminKelly Munro (Community Manager, Xero) commented  · 

    Thanks for the feedback, Paul- Yes, this is what was meant when saying it doesn't appear in the modal. 

    You're totally right on the way you go about clearing the selection completely - You'll need to remove the filter than re-add.
    Our team have it on the backlog to improve how this is working. I want to be open this could be some way off, as they have a few things road mapped atm getting out all the functionality from the older to newer version of reports.

  8. 24 votes

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    AdminKelly Munro (Community Manager, Xero) commented  · 

    Hi Naomi, is there a reason you'd rather see it in the Invoice & Bill screens rather than a report?

  9. 18 votes

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    AdminKelly Munro (Community Manager, Xero) commented  · 

    Thanks for the added detail, Ella.
    I see what you mean, and while this isn't something we have direct plans for right now, we'll start to track the interest here 🙂

  10. 6 votes

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    AdminKelly Munro (Community Manager, Xero) commented  · 

    Appreciate the extra detail, Mark! Being open, this would require work in each area of the product, so good to get that added detail to share back with the team 🙂

  11. 28 votes

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    AdminKelly Munro (Community Manager, Xero) commented  · 

    Oh, wait I see you've started one for auto send of receipts here(https://productideas.xero.com/forums/939198/suggestions/45398173) and I'll update the title of your idea here 🙂

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    AdminKelly Munro (Community Manager, Xero) commented  · 

    Hi Denise, it looks like you may have 2 separate ideas represented here? - 1 in the title and a different one in the detail

    If so, you're welcome to start one for each so we can track them separately here and get for support in each.

    For now to bulk edit, you may find our article in Xero Central useful - https://central.xero.com/s/article/Update-or-edit-multiple-contacts

  12. 21 votes

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    AdminKelly Munro (Community Manager, Xero) commented  · 

    Hi Andrew, just to check would this be in the Bank Accounts > Accounts Transactions page, or the Account Transactions report?

  13. 5 votes

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    Hi Sandra, could you provide a bit more detail of the idea you have here? Would this be for the ability to automatically reconcile transfer transactions from one bank account to another?

  14. 31 votes

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    AdminKelly Munro (Community Manager, Xero) commented  · 

    Thanks for your idea, Gayo. We try to keep one idea per thread so others understand what they're adding their support to and help feedback internally to our teams.

    Welcome to start a second idea for the ability to view last date a statement was sent to a customer in the Aged reports, then we can get a sense of the interest in that too. 🙂

  15. 54 votes

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    AdminKelly Munro (Community Manager, Xero) commented  · 

    Hi Nicola, sounds like you'd find this useful at a practice level?
    We have an idea for client notes (https://productideas.xero.com/forums/939198/suggestions/44961118) or another when in a Xero organisation(https://productideas.xero.com/forums/939198/suggestions/44988703). Let me know your preference here, and I can merge to the most relevant. Welcome to support both though 🙂

  16. 63 votes

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  17. 5 votes

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    AdminKelly Munro (Community Manager, Xero) commented  · 

    Hi Tommy, trying to get a better understanding of your idea - would this be when creating an invoice from a bill, or adding billable expenses?

  18. 214 votes

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    AdminKelly Munro (Community Manager, Xero) commented  · 

    Thanks Jean!

    Valerie - Do custom fields in XPM solve what you need here?

  19. 9 votes

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    AdminKelly Munro (Community Manager, Xero) commented  · 

    Hi Gail, is there particular data or detail that you're looking to include in a payroll report?
    While it's unlikely we'll surface every detail in payroll through reports, having a better idea of your needs there maybe something we can suggest that's already in Xero.

  20. 4 votes

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    AdminKelly Munro (Community Manager, Xero) commented  · 

    Interesting idea around automation, Michael. This isn't something we have planned at present but we'll begin to get a view of the support here. Thanks! 🙂

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