Make projects better
Projects - Make the entire Projects experience better. Today is May 17th 2024, there are currently 300+ ideas, suggestions, and requests here related to Projects, few of which have even been responded to by Xero. It seems clear that Projects is the red-headed step-child of the Xero platform, always the last to the table when the development team starts talking about updates.
For those of us who run project-based businesses, the features requested on these pages are CRITICAL to our ability to understand how our business is doing. I'm calling on Xero to put more energy into building out Projects now, not "some time in the future," now. Many of the requests are simple - we need a field to add notes, we need a field to add an ID number, we need an address field. I know that making changes to any database can cause ripple effects through the whole system, but come on, I've been with Xero for 3 years know and as far as I can tell there have been zero improvements to Projects since we first came on board.

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Roger Wilson commented
We have been using Xero and Projects since 2018, we are an IT Consulting business specialising in Robotic Process Automation. I had a call with the Product Manager for Projects back in 2018 with my ideas and feature requests, unfortunately none have been adopted. There as been a support issue out since July with Projects when invoicing in that it will not populate the receiving account. It appears to me that the is no investment in Projects and no plans to move it forward. Be good to get a statement of intent from Xero as regards to Projects roadmap.
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Kerry Longley commented
I agree wholeheartedly, the projects module is very clunky and not at all intuitive - just the simple things like it showing purchase invoice numbers, suppliers and dates! The supplier contact module could also do with having a column showing the project each invoice is assigned to. Surely these are simple additions???
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Josh Buesking commented
I agree, there's so many little small features that wouldn't take long to implement that would greatly increase the user experience and be more competitive with QBO.
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Tasha Longmire commented
I agree strongly with you and Kate. Recently transitioned from Quickbooks Online and am severely disappointed at the Projects functionality in Xero and the lack of responses.
It baffles me that they cannot even add something as simple and integral as a box for notes. Like, come on, what are we paying for here with the monthly add-on price??
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Kate Rozmarniewich commented
I absolutely agree with this. Although I am newer to using projects, I am noticing so many small additions that could benefit project based businesses significantly. I have gone through many of the product ideas list on here and it seems crazy to me that some of these ideas (such as a notes section or descriptions) have been continuously bypassed since 2019!!!