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Customer ideas for Xero's business & accounting features, subscription & support, user roles, contacts and Xero Payroll

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786 results found

  1. Option to be able to view payslip in employee file rather than having to download

    60 votes

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    7 comments  ·  Payroll  ·  Admin →
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    Hi there, as part of our ongoing review process, we’re in the process of updating our idea statuses to better track Xero Product Ideas.

    We’ve taken another look at this idea. Whilst we can see the value for payroll administrators to be able to view the payslip in PDF from within the Employee’s record, this update doesn’t currently fit into our product team’s road map. We’ll move this idea to a status of Accepted and will continue to review this in future planning.

  2. Require an SGC statement report ( a combination of Employee remuneration + payroll activity summary report) that includes all details required about the employee and super accrued on OTE + Overtime hours worked. This would enable efficient reporting to the ATO when super payments are late.

    15 votes

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    2 comments  ·  Payroll  ·  Admin →
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    Thanks for letting us know the report suggestions that are most important to you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  3. Suggest the ability to apply work patterns to part time employees. For example, we have a part time employee who works 7 hours on Mon, 6 hours on Tues and 6 hours on Wed.
    At the moment, if a Public Holiday falls on a Monday, it does not correctly work out hours worked.
    The same happens if Annual Leave is taken; incorrect hours are calculated which affects AL accruals.
    Hours worked have to be calculated and added manually.

    253 votes

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    62 comments  ·  Payroll  ·  Admin →
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    Hey everyone 👋 Thanks so much for all the detailed feedback on applying work patterns for part-time employees. We’ve been following the conversation and understand that manually adjusting pay runs for pro-rata entitlements can be a real challenge. It’s clear that having this automated could save time and give you greater peace of mind.

    I’m pleased to let you know our product team has reviewed this idea and we’re updating the status to ‘Accepted’. This means that while it’s not on our immediate roadmap, it’s something we see real value in and want to bring into Xero when we can prioritise the work.

    In the meantime, the workarounds shared here, like manually adjusting hours in each pay run, remain the best approach. We really appreciate you taking the time to share your thoughts, as your feedback plays a crucial role in shaping Xero. We’ll keep you updated on any developments…

  4. Ability to draft future payruns - ie more than 1 darft payrun. Especially at Christmas time. I would like to draft up future payruns before Igo on leave, but still have the ability to adjust this week payrun for overtime etc. At the moment I can't move forward until I complete current payrun. or i have to do un unscheduled payrun to fix it. Very time consuming

    37 votes

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    7 comments  ·  Payroll  ·  Admin →
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    Hi team, we want to be upfront that we don't have immediate plans for enabling the ability to create multiple draft pay runs in NZ Payroll.

    If this is something you'd like to see developed for NZ Payroll please add your vote here and we will continue to get a sense of the overall interest from community, and can share if there are any plans made.

  5. Pay rates rounding by 4 decimal points causing an underpayment of wages. EG: Base rate is 25.65 x 1.5 = 38.475000 but the award rate is actually 38.48. Need a solution for this ASAP. Also change decimal place settings for pay slip and pay template items such as superannuation.

    42 votes

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     ·  12 comments  ·  Payroll  ·  Admin →
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  6. ability to select more than one employee when generating payroll reports, not just a single employee or All employees

    52 votes

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     ·  3 comments  ·  Payroll  ·  Admin →
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  7. Timesheet approval process

    1. Give payroll admins the ability to move the status from "draft" to "pending approval" as is possible in NZ and UK or
    2. Give permissions to users with approval power to see the timesheet in the "draft" status through "Xero me" or
    3. Permit users with approval power to see the "timesheet" module in addition to "Xero me"
    13 votes

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    2 comments  ·  Payroll  ·  Admin →
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    Thanks Daria, for sharing your idea with us.

    We appreciate you taking the time to let us know what changes matter to you.

    Your idea has been reviewed by our team and is now open for support from the rest of the community. In addition to upvoting your idea, other members can now comment and share how this change would improve their experience with Xero

  8. Could you please consider adding the feature of adding and processing auto superannuation payments from each finalised payrun (eg button next to "File" that would prefil the contributions in the payrun and further to authorisation). A number of clients are asking for a payday super feature, and adding this feature directly from the payrun will minimise the number of "clicks" and processing time. This also would be a hot topic if moving to compulsory payday super.

    39 votes

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     ·  5 comments  ·  Payroll  ·  Admin →
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  9. I appreciate the need to comply with minimum wage but to have this message on every pay item showing when processing is not only annoying but confusing when processing. This should only be a warning prompt if the gross pay doesn't meet the requirement when pay details have been completed.

    8 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  10. The choice of payroll reports is so limited on Xero. Can the suite of reports be expanded so that they can give us the information we need to do analysis on?

    59 votes

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    4 comments  ·  Payroll  ·  Admin →
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    Thank you for your engagement and sharing through product ideas, everyone. While we appreciate wanting more flexibility and detail in payroll reports, with payroll development quite separated for each region, and to help our product teams best understand the data that would be most useful for our customers we're going to close this idea and recommend starting ideas for the specific fields that would be helpful in reports and why you'd find this useful.

    Taking a closer look at ideas for what's been mentioned in this thread we have a couple of ideas users in this idea may want to vote on;

    Welcome to come back and share links for other idea you create that others in this idea may want to support. 🙏

  11. Currently, employees cannot add allowances to their timesheet if they are setup as fixed amounts (i.e - nightshift allowance where an employee works at night)

    An employee should have the capability of adding the allowances they are entitled to where appropriate. The approver would then review before approving.

    9 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea Keiran !


    We've reviewed your idea and it's now open for the community to support.


    Encouraging other users to vote and comment on your idea will help it gain traction.


    Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

  12. Xero should not get rid of global payrun it is a very useful feature that will make things more difficult for small businesses

    13 votes

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    4 comments  ·  Payroll  ·  Admin →
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    Hi team, we appreciate our customers that have been using our Global Pay Run feature, however we cannot extend use of Global Pay Run past 23 July 2025.

    To make sure you have access to your pay run data after the product is removed from Xero on 28 April 2026 we must have enough time to archive and store it.

    We’ve been offering Pay Run to our Global Edition customers since 2011 to provide basic payroll functionality. However, over the years, we’ve focused our efforts on making solutions available which offer enhanced features and a deeper integration with the Xero platform, such as Xero payroll in AU, UK and NZ and other solutions available in the Xero App Store. These solutions allow you to complete your payroll and accounting all in one place. By transitioning to these enhanced solutions such as Xero payroll, you'll benefit from improved accuracy, compliance,…

  13. When running reports to review Staff costs & looking into account transactions, Payroll journals provide descriptions that don't give correct/clear context. For example, under Employers Pension Contributions, the description provided is "Benefits" rather than Employers Pension Contributions. Or under Employment Costs it just says Earnings rather than "Gross Earnings". A final example was when an employee took unpaid leave, however the only description provided was "Deductions". This does not reflect clear context. It would be helpful if Xero had the means to be able to customise these descriptions or maybe have the option to ask Payroll/Reports to mirror the descriptions…

    9 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi Sophie ✨, thanks for your feedback on this idea. We're well aware how the generic descriptions in pay run journals can be confusing when they don't align with your specific payroll settings. We understand that you've been using workarounds like exporting reports to Excel and manually editing them to get the detail you need. While this can help in the short term, we recognize it is a time-consuming process that shouldn't be necessary.We've shared your valuable feedback with our product team. As with all new features, we have to balance this against other development priorities. We can't promise a specific timeline, but the more support an idea gets, the higher it climbs on our list. Please continue to vote and comment on this and similar ideas to show your support. We'll be sure to provide another update when we can✨


  14. If an employee does overtime which is TOIL, Xero should automatically pull this across into the leave allowances for the employee so that it can be taken. Currently you have to manually post everything which is time consuming.

    7 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea linked to TOIL and Leave


    We've reviewed your idea and the next part will be for the community to get behind and support it.


    Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!


    Other members can now comment to share additional detail about how your idea could improve their experience with Xero and vote for it.

  15. The problem:
    Xero Payroll does not currently allow reporting by Tracking Categories (e.g. by location, cost centre, or department). While Tracking can be applied to invoices and expenses, payroll reports (Pay Runs, Pay History, Payroll Activity, etc.) cannot be grouped or filtered in the same way.
    For businesses with multiple locations under a single entity, this means payroll costs cannot be easily allocated to the correct branch. At present, the only workaround is to export payroll reports to Excel and manually tag employees, or rely on journal postings into the P&L.
    What’s already set up
    Employees can already be allocated…

    4 votes

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    2 comments  ·  Payroll  ·  Admin →
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    Hey Timothy! It's great to see ideas like this from the community, thank you for posting it. After reviewing your suggestion for filtering payroll reports by tracking category, we've now made it visible so it can gain support from other community members. Community members can now add their votes and comment on how your suggestion would help them. 🙂

  16. Dear Xero Team,

    I’d like to submit a request for an enhancement to Xero Payroll to improve the setup and management of default superannuation funds.

    Currently, when adding a default fund in Xero, there is uncertainty around what should be entered in the Member Number field. We typically process super contributions through the ATO Portal, but we would love to have the ability to do this directly within Xero.

    Specifically, we would like the ability to:

    Add a Default Fund chosen by the employer.

    Assign employees who do not have an existing super fund to this default fund.

    Have a…

    19 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  17. When you change an employees address on xero, it changes the address on all previous payslips to the new address it should be the address the employee was living at when the payslip was sent

    21 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  18. Update Student Plan types to include Plan 5

    7 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, Oakleigh.

    I've reviewed your idea and now it's up to the community to get behind and support it.

    Make sure to share your idea with colleagues that this could benefit so they can add their vote too!

  19. It would be great if Xero Payroll could produce a Monthly P30 report which we can send to our clients with HMRC bank details and the Accounts reference, with the month reference on the end.
    Other payroll software do this and it is really helpful for our clients.

    6 votes

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    2 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea with us,Gary. We appreciate you taking the time to let us know what changes matter to you.

    Your idea has been reviewed by our team and is now open for support from the rest of the community. In addition to upvoting your idea, other members can now comment and share how this change would improve their experience with Xero.

  20. Can we have an audit trail on Timesheets, please? If there is a dispute around timesheet entries, changes, submissions, retractions, re-submissions, approvals etc. it would be invaluable to have an audit trail for the employee. the approver and business owner to refer to. I was surprised this didn't exist as both Xero AI and ChatGPT explained how to find it! Sadly Xero Support confirmed this audit trail does not exist.

    5 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea for timesheet tracking.

    We've reviewed your idea and now it's up to the community to get behind and support it.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

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