Ability to have one contact record link to multiple client records like a true CRM system would.

Example: bookkeeper for a client is stored as a contact and may act for many other clients. Currently relationships only exist between 'clients'.

Date of death field to add in to client details would be helpful

Please increase the character limit in the Bank Account Name field to allow for longer business account names

We have a number of clients who have a preferred Name other than their legal name. Whilst we can only put in their legal name (for the preparation of their returns) it would help our staff and the rest of the team to be able to put in their 'PREFERRED NAME' so that it showed up in the main contact area in XPM so that they would know to call the client by their preferred name rather than their legal name. A lot of clients get upset if you dont call them by their preferred name.

To be able to duplicate a contact, therefore not having to retype in the address, phone number and all other details. You would just need to rename the client and change the IRD number etc before saving. This would be a huge time saver.

Just a simple one!

Next to the date of birth in Xero PM, could you do a little thingy so the age calculates and shows there?
I've done my best Canva work in the attached to explain better!
And chose my most favourite clients as an example :)

It would be fantastic if we could add another Relationship type in XPM, namely 'Unitholder' so we could link the unitholders and their holdings with the Unit Trust.

The date ranges in Lead reports do not work. Run a report from “on or after the beginning of last month” to “on or before the end of the month” or run a report from 1 March to 31 March - the leads raised on the last day of the month or 31 March do not show on the report.

Try it! It's very frustrating. Surely this can be fixed.

To allow users to type the date in XPM.

Purpose: Because it is easier to type the date instead of the date picker.

To make it easier to create jobs in XPM it would be useful to have a link to create a new job once you have unsuccessfully searched to see if there is a job already set up for the client. At present you have to log out of job search then create a new job, which involves finding the client name again.

Be able to tag clients

Purpose; so we can bulk tag non current clients for archiving and create jobs for the next days individual tax returns.

Invoices raised in XPM have a Category field but Miscellaneous invoices do not. This creates two main issues:
- Miscellaneous invoices are not included in XPM invoice reports against a Category
- Miscellaneous invoices are "unallocated" when they sync across to Blue Xero. At that point, they need to be manually amended for reporting purposes. Can the "Category" field be added please?

Suggestion to have the ability to enter 'Ad Hoc' time in the same place you enter time for jobs - i.e. in the Timesheets screen, rather than going through the 'Global Search' screen.

You would select a client first, then select Ad Hoc Time or a job (if an active one exists).

Also, when selecting a client, it would also be handy to be able to start typing a few letters from anywhere within the client name, rather than having to type the first letter or scroll down using the picklist.

Import and reconciled bank transfer

Recurring jobs allow for staff allocation. When you need to amend these reallocations they have to be done one by one. We would like to be able to make these bulk as they can be in live Jobs.

Removal of 'completed' jobs from the job list when preparing an invoice in XPM.

Sometimes we invoice a parent client with multiple entities jobs appearing and this can be very hard to navigate when looking for current jobs to invoice - even if the status is marked to be invoiced. It would be more efficient if completed jobs just didn't appear in the list.

Partners can see/change to all staff's dashboards from within their own dashboard.

Purpose: to monitor poor performing staff in a timely manner