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  1. Xero Blue | Global Search - By Contact account number

    36 votes

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    submitted  ·  16 comments  ·  For small businesses » Settings & user roles  ·  Admin →
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    Ann Jones supported this idea  · 

  2. Contacts - Allow duplicate contact names

    122 votes

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    69 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    submitted  ·  AdminEthan M (Admin, Xero) responded

    Hey community, thank you for your continued interest in this idea.

    Wanted to provide an update here as it's been a while since we last spoke to duplicate contacts.

    I do understand that, at face value, this seems like a quick fix. However, as the contacts screen interacts with many other parts of Xero, this work can not commence until the modernisation of other, related systems is complete. 

    Due to this, we do not expect support for duplicate contacts to be delivered in the coming short-term.

    In the meantime however, we're keen to continue collecting feedback and votes on this idea, and I will update you here as soon as there's more work to share.

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    Ann Jones commented  · 

    We have many customers with the same name and have to invent different ways to create contacts, e.g. John Smith, Mr John Smith, Mr. John Smith, Mr John Smith.. etc. etc.

    It would be more useful for each contact to have a unique id number and the name field unrestricted.

    Ann Jones supported this idea  ·