This isn't just an issue when copying invoices; when assigning a tracking category in the new invoicing, tracking codes are not always recognised correctly. This is happening to more than 50% of the invoices I'm raising, and is therefore incredibly time consuming to correct. Support have suggested trying clearing web browser’s cookies and cache, or trying a different browser - which hasn't resolved the issue.
Very frustrating!
This isn't just an issue when copying invoices; when assigning a tracking category in the new invoicing, tracking codes are not always recognised correctly. This is happening to more than 50% of the invoices I'm raising, and is therefore incredibly time consuming to correct. Support have suggested trying clearing web browser’s cookies and cache, or trying a different browser - which hasn't resolved the issue.
Very frustrating!