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  1. 4 votes

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    Sarah Bell shared this idea  · 
  2. 35 votes

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    Appreciate your input here, everyone. Our team is aware of the challenges our partners are facing around the auto-reversal of negative balance. It’s on their roadmap to investigate and provide a better user experience.

    For the time being, I’ll move this idea into ‘Under review’ status. And when there's movement, we'll make sure to come back here and let you all know.

    Sarah Bell supported this idea  · 
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    Sarah Bell commented  · 

    Currently in Xero Tax when preparing statutory accounts, all negative debtors get automatically moved to a creditor code. A bad debt/doubtful debt provision will always be a negative debtor so this needs to be able to be grouped in to the 'trade receivables' tag on set up and remain there. (currently it stays under the correct tag, but gets moved on the accounts reports to 'other creditors').