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176 votes
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Alex Marsom
supported this idea
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198 votes
Thanks for continuing to engage with us on this, everyone. While it is now possible to include account numbers, as mentioned in our last update we've been continuing to review this idea and look into how we develop the option to show nil balance for accounts when running reports.
Work for this is now in development with our product team. We'll be looking to implement a solution that enables the ability to show nil balance for accounts across the Profit & Loss (Income Statement), Statement of Cash Flows - Direct Method, Trial Balance, Cash Summary, Movements in Equity, Blank report as well as in Report Templates.
As work for this progresses we'll keep you all informed and updated through the idea here.
An error occurred while saving the comment Alex Marsom
commented
Kristin is right, and her reason is the exact same reason I came to this forum.
I’m not some low touch sole trader, I consolidate 23+ entities from Xero (each with there own subscription so our company spends over $1000 a month on Xero), and without this basic functionality I have to have 23 extra tabs in my consolidation so I can do various vlookups and other data manipulation to extract what I need. But it is unnecessary and it’s not on. It’s making us actively consider our options. It might seem trivial to some, but it’s actually a main pain point to othersAn error occurred while saving the comment Alex Marsom
commented
With all due respect Kelly, it’s not good enough. Xero is literally the only accounting software I’ve used and seen (as an auditor I have seen and mapped trial balances from many countless softwares). It is part of the fundamental principles of accounting to demonstrate completeness. It is not something you need all the time, I understand that, but you will find from online forums most other products have the problem of not being able to exclude the nil balances. The fact this has been a known issue for over 10 years, and you have again politely told us as the users that it’s not a priority leaves little hope of a fix any time at all.
An error occurred while saving the comment Alex Marsom
commented
how do we get traction on this, or is this another case of the product developers pushing their own ideal changes when they aren't actually users of the product themselves so don't understand why something like this is so essential?
Alex Marsom
supported this idea
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29 votesAlex Marsom
supported this idea
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101 votes
Hi everyone, we thoroughly appreciate all the feedback we've heard from our customers on their use of the Xero network and the importance this is for helping you move efficiently when using new invoicing. Where possible we highly encourage setting up and using eInvoicing as a solution which is wider reaching than just those businesses on Xero, and has more functionality.
In it's current state you can continue to send invoices using the Xero Network from the Awaiting payments list. That said, we've been listening closely and our product team are now considering development to incorporate sending invoices from Xero to Xero within new invoicing, as well as developing on this feature to enable attachments to be included when sending. We'll shift the idea to Under review for now and I'll share as there is more progression of this to update you on.
An error occurred while saving the comment Alex Marsom
commented
Once again Xero proving that the developers/ community managers aren't actually users of the system. The Xero network sending option was great for sending intercompany transactions, and should be reinstated in the new invoicing as the alternative is terrible. Pushing these changes out and removing functionality for an "improvement" is the sort of decision that frustrates long time users and makes the product worse, and the fact they don't seem to realise or care is more proof they are getting further out of touch with actual users.
Another basic function that most other accounting softwares accommodate. Most people cant be bothered googling the exact phrasing to find these forums where they can vote, so the fact there are 160 people who feel compelled enough to do this suggests its a useful feature. That and the fact that this idea was shared over 10 years ago. What they are really telling us is they dont care about actual users anymore, there are literally hundreds of basic functions they continually ignore. It cannot be that hard for a team of professional software engineers to add a button that approves repeating invoices early!