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  1. Notifications - Alert when an invoice has been paid

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    100 comments  ·  Invoices & quotes » Invoicing  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, thank you for feeding back about how a paid-invoice notification could reduce manual checking and follow-ups, as well as help you move orders forward once payment is received.

    Our teams have done some initial discovery and are looking more broadly at our notifications framework across Xero.

    To be transparent here - a notification specifically for when an invoice is paid isn’t in our near term plans at this stage, but we’ll share an update if there’s meaningful progress as notifications continue to evolve.

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    Sonja King commented  · 

    Is anyone at Xero looking at these comments and working on getting this feature live? How do we know that this is being taken onboard? There are never replies form the Xero admin team!

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    Sonja King commented  · 

    We are looking at alterative suppliers who offer this option, so much time is wasted having to go in an check each invoice that has been raised to see if payment has occurred. This really is a basic feature that has been overlooked and exceptionally important managing business operations. Has this been escalated to Xero senior management, are they aware?