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  1. Contacts - Allow multiple addresses for a single contact record

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    418 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    In development  ·  AdminKelly Munro (Community Manager, Xero) responded

    Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.

    We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.

    We appreciate your patience as we work through the complexities…

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    Stuart Wili commented  · 

    I have found Kelly Munro from Xero on linked in and have messaged her directly to ask about when this feature will be implemented? it will be interesting to see if i get a reply. may be all of us should contact her through linked in to ask about this decade old issue!!

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    Stuart Wili commented  · 

    I have been waiting for this upgrade for 5 years i have seen other comments that have been waiting for up to 12 years. Kelly Munro just keep on repeating every few months / years it is very complicated. xero has the ability to have multiple delivery address for purchase orders so why not invoices??? so how hard can it be??? i am now fully convinced after 5 years of waiting Xero have no intension of introducing this feature. i am now actively looking for a new accounting package that supports this feature. 1222 users want this feature still not enough for Xero to fund this upgrade!!

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    Stuart Wili commented  · 

    I Have been weighting since 2019 for this functionality!!! still nothing. we have this functionality in purchase orders so how hard can it be. i am exploring new software that has this function. i cant wait for ever for Xero to sharpen up and bring out this feature!!

    Stuart Wili supported this idea  ·