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Hi everyone, thank you for continuing to share your feedback on invoice subtotals.
We know this is a feature many of you feel strongly about, and we genuinely appreciate the time you’ve taken to explain the impact on your workflows.
While this idea has been closely considered by our product teams we want to be upfront that at this point we don't have any foreseeable plans for developing the ability to add subtotals in invoices.
As previously shared current options that you may want to explore include;
- adding a description only line for each section where you can reference and explain the subtotals for a section of lines (leaving the Qty & Price blank),
- exporting the invoice as a PDF and editing it externally, or
- exploring invoicing tools in the Xero App Store that offer more extensive services
We know these aren’t ideal substitutes, but they may help bridge the…
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chrys chrysostomou
commented
quote confusion is sometimes unnecessarily created by not having the ability to show sub totals.
The only way around this is to create separate quotes which is inefficient for the user and confusing for the customer.chrys chrysostomou
supported this idea
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A word tothe XERO team.
This is madness.
Whilst you continue to invest in useless updates, you ignore such basic needs. This is a very simple update for you guys with less regression testing required than you woudl need for many of the useless changes you have made recently.
Purely because of this issue, XERO is of no use to us in most applications.
There is an obvious missunderstanding by those wiuthin XERO as to how important this feature is...not just because people like it but ecause some products HAVE to be quoted like this and invoiced like this.
At teh earliest opportunity, we shall be migrating our busines to another system. We also always recommend people DO NOT use XERO now as it is proven that some most basic features are not in place.
Of course, XERO know how difficult it is for a business to migrate and take advantage of this through subscription changes, feature dilution, etc etc. They will put up with customers not getting basic features as long as customers still pay.
This WILL change XERO. You will lose customers as word of mouth changes from 'its a great system' to avoid XERO, they dont offer basic features and dont respond to customers needs'
I learned of XERO through a very large global group of fast growing businesses that I am part of. This group is backed by one of the worlds largest and most influential global companies. XERO was the defacto choice for many and recommended to nearly all.
I can tell you now that it is already changing. Many now recommend your competitors who have a more complete solution, have moved forward faster and are better value.