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  1. Contacts - Allow duplicate contact names

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    80 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    submitted  ·  AdminEthan M (Admin, Xero) responded

    Hey community, thank you for your continued interest in this idea.

    Wanted to provide an update here as it's been a while since we last spoke to duplicate contacts.

    I do understand that, at face value, this seems like a quick fix. However, as the contacts screen interacts with many other parts of Xero, this work can not commence until the modernisation of other, related systems is complete. 

    Due to this, we do not expect support for duplicate contacts to be delivered in the coming short-term.

    In the meantime however, we're keen to continue collecting feedback and votes on this idea, and I will update you here as soon as there's more work to share.

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    Anne Wilkinson commented  · 

    Agree that the ability to have multiple contacts with same name should be allowed and that the account number should be the unique identifier as long as it allows alpha &/or numerical. We have at times 10-15 contacts for one company and if we could have this functionality in Xero it would save quite a lot of time and avoid any errors. Currently every time we do an invoice, purchase order or a quote we have to go into contacts change the contact name and when emailing the client we have to manually enter in the email address (due to only 5 contacts being allowed).

    Anne Wilkinson supported this idea  ·