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  1. 46 votes

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    Hi team, we'd like to return with another update for everyone here. As mentioned in my last response our current support for Peppol eInvoicing in Xero extends to orgs in AU, NZ, UK, SG and MY.

    We are still in discovery of development for UK orgs to send eInvoices to EU businesses and govt agencies - It is worth noting that right now the Belgian mandate does not impact UK suppliers to Belgian businesses.

    That said, I am pleased to share that work for expanding Peppol to support other countries with regular Peppol support (including Belgium, Ireland and Malta) is already underway and expected to be live before December 2025. We will keep you updated of further news around this through the idea, here. Thanks!

    Woon Lee supported this idea  · 
  2. 2 votes

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    Woon Lee supported this idea  · 
  3. 168 votes

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    Hey community, thank you for your continued interest in this idea.

    Wanted to provide an update here as it's been a while since we last spoke to duplicate contacts.

    I do understand that, at face value, this seems like a quick fix. However, as the contacts screen interacts with many other parts of Xero, this work can not commence until the modernisation of other, related systems is complete. 

    Due to this, we do not expect support for duplicate contacts to be delivered in the coming short-term.

    In the meantime however, we're keen to continue collecting feedback and votes on this idea, and I will update you here as soon as there's more work to share.

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    Woon Lee commented  · 

    Hi. Our customers are mostly universities. Some of the faculties in the same university are viewed as different customer even though they are from the same university. The purchase order will require us to use the same university name but the contact person will be different. Our challenge:

    1. When we update the contact to the latest contact and the latest contact will receive the receipt rather than the previous contact.

    2. We are constantly updating the contact person for the same university.

    Woon Lee supported this idea  ·