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  1. 19 votes

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    Sue Fregien commented  · 

    Yes if I can figure out how to make an archive of the two accounts I have in Xero so I have access to the transactions, I will be leaving Xero for QuickBooks. There are too many problems with Xero but this the most egregious.

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    Sue Fregien commented  · 

    "The product improvement idea you raised will not be investigated any further by our product team" - so apparently Xero isn't interested in making things easier for their customers.

    I have the responsibility to direct subsections of our organization regarding accounting software. This is exactly the sort of thing that is causing me to steer people AWAY from Xero. It's likely our main Xero account subscription will be dropped once I archive the data from it. QuickBooks is easier to use and obviously cares about their customers more than Xero does.

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    Sue Fregien commented  · 

    Absolutely right! The Transactions tab should be a quick overview of the account. Either add the description in or allow for users to customize the view.

    Sue Fregien supported this idea  ·