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147 votes
Hey community, thank you for your continued interest in this idea.
Wanted to provide an update here as it's been a while since we last spoke to duplicate contacts.
I do understand that, at face value, this seems like a quick fix. However, as the contacts screen interacts with many other parts of Xero, this work can not commence until the modernisation of other, related systems is complete.
Due to this, we do not expect support for duplicate contacts to be delivered in the coming short-term.
In the meantime however, we're keen to continue collecting feedback and votes on this idea, and I will update you here as soon as there's more work to share.
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Sushil Bansal
commented
xero database schema was created by someone with no brain at all. It is a common sense to use fields like email id or account id to be unique and not the name. Worst thing is Xero does not allow to search contacts by name or by email but only by contact number. Absolutely ridiculous; never seen such a piece of ****.
Sushil Bansal
supported this idea
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xero database schema was created by someone with no brain at all. It is a common sense to use fields like email id or account id to be unique and not the name. Worst thing is Xero does not allow to search contacts by name or by email; xero allows contacts to be searched by contact number. Absolutely ridiculous; never seen such a piece of ****.