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  1. 11 votes

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    Enrique Erese commented  · 

    As per support's response to this sqame question I fired at them it is because they are more prioritising those ideas that have more people voting for the idea.

    Please read below response from Xero support.

    Agent profile pic
    Sami
    Support specialist
    Yesterday 4:34 PM
    Hi Enrique

    I appreciate where you are coming from and understand the importance of this to you.

    We’re sorry you feel this way, but can assure you we're listening to your suggestions as we're committed to improving Xero for all users.

    We receive large volumes of wide ranging requests from our customers, which are all regularly reviewed, analysed and prioritised by our product team.

    A rarely submitted feature request might be superb and very valuable but may be competing against a common request that may be perceived to be less valuable. We do try to take all elements into consideration.

    The reason we don't make our Development Plan public is so that we can retain flexibility regarding features included in releases. We do mention some planned features on our blog, but as others are more susceptible to change, we'd rather under-promise and over-deliver than vice versa.

    We really hope you understand the complexities involved and don't feel we're ignoring you even though the features you've requested aren't immediately included. We also hope you continue to submit your feedback, suggestions, frustrations and comments as this really does help us to improve Xero.

    Thank you again for your feedback.

    Kind regards

    Sami

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    Enrique Erese commented  · 

    This will eliminate a lot of the manual work of inputting the VAT reference.