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  1. Files - PDF File Preview

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    5 comments  ·  For small businesses » Accounting features  ·  Admin →
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    Not in pipeline  ·  AdminKelly Munro (Community Manager, Xero) responded

    Thanks for the detail in your last message, Carlo. We appreciate some users may expect this to work differently, however as you have noted the files preview for PDF's is driven by the browser settings.

    If you're finding your PDF's download rather than being able to view them in your browser we would recommend looking at your browser settings to make sure the option to view in browser has been selected (as per the screenshot you shared).

    Being upfront this is not behavior that we're looking to change in the near future.

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    Carlo Emami commented  · 

    @kelly

    No adblock or similar browser extensions are installed. It's related to the settings as I've described above.

    If Chrome is set to "download PDFs" the preview function in Xero files doesn't work. If Chrome is set to "open PDFs in Chrome" it does.

    However, the expected functionality is regardless of the user's chrome settings for handling of PDF links (open in chrome vs download), the functionality of previewing PDFs within the files app should work correctly.

    Carlo Emami shared this idea  ·