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  1. Contacts - Allow macrons for languages (such as te reo)

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    6 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    under review  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi Karin, would it be possible to get a few more examples of names that you've tried to import and not have show with macrons? 

    One of our team have tested creating a contact via import with the name Whakatāne (/mækrn, me-/) and this created a contact in Xero as shown in this image. 

    It'd be great to better understand and see if we can look into this a bit more. 

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    Craig Innes commented  · 

    Currently if there is a macron over a letter it displays the macroned letter correctly in the Xero Contact name as it is a NZ Maori orgainisation. But when a payment is made to this contact the MT9 eft file not only does not display it completely removes the letter that had the macron over it. eg ābc organisation becomes bc organisation. This is not great to not be able to correctly display an indigenous organisation corrct name let alone for audit trail reasons. Can this please be urgently looked at and rectified.

    Craig Innes supported this idea  ·