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17 votes
Hi team, appreciate the additional feedback and examples of where macrons are being misinterpreted. I've shared this back with product teams work on on different areas this has been mentioned in and I'll be sure to round back with any updates.
I want to be upfront that it's unlikely this'd be solved across all areas at once, and our teams may need additional detail to and a case raised with our Support team to further investigate. I'll be sure to share any updates with you here.
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Craig Innes
supported this idea
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Currently if there is a macron over a letter it displays the macroned letter correctly in the Xero Contact name as it is a NZ Maori orgainisation. But when a payment is made to this contact the MT9 eft file not only does not display it completely removes the letter that had the macron over it. eg ābc organisation becomes bc organisation. This is not great to not be able to correctly display an indigenous organisation corrct name let alone for audit trail reasons. Can this please be urgently looked at and rectified.