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  1. 4 votes

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    Hi team, while we appreciate your interest in being able to restrict the export formats of your online invoices, we want to be upfront that we don't have any plans for changing these options at present.

    We are continuing to gauge the sense of support in this through this idea, and I will share if there are any updates.

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    Lisa MacLean commented  · 

    It's disappointing that this won't be looked at, as it seems like a genuine flaw in the software. Clients should not have access to view information that is not included in the Invoice that is sent to them.

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    Lisa MacLean commented  · 

    We have the same issue. Should be able to disable CSV

    Lisa MacLean supported this idea  · 
  2. 11 votes

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    Hi Lisa, it'd be good to get a closer look at some of the invoices you've copied and merged from and to, so we can get a better look at what's going on for you here.

    I've just tested creating invoices with Copy and merge from the list view using the same inventory items, however these are created as separate lines on the new draft invoice.

    If you can raise a case with our team of specialists through the Contact Xero Support option at the bottom of this page, they can get more detail to investigate and confirm.

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    Lisa MacLean commented  · 

    You will see that 'merged' Inv 6230 (old invoice version) correctly shows the first line of the original invoices (6227 and 6228) so that you can see the charges for each job listed under the first line description. But 'merged' Inv 6229 using the new version of invoicing completely misses the first line of the original invoices,so there's no way to know what the costs relate to.

    Lisa MacLean shared this idea  ·