Xero is purposely designed so that you exceed 10,000 contacts and the system becomes unstable (as confirmed by Xero Support). If you make a mistake and say upload 1,000 contacts in error, there is no way of deleting them, you can only archive them. This is absurd what do you need an audit trail for contacts with no transactions tied to them ? Furthermore when you merge contacts your contact count remains the same...again with the same issue regarding an audit trail. Suggestion for an audit trail you do not need to store the old contact all you need to state is a one liner - Contact Mr Bloggs merged with Joseph Bloggs !!! its not rocket science !!!
Andrei Pace
supported this idea
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Xero is purposely designed so that you exceed 10,000 contacts and the system becomes unstable (as confirmed by Xero Support). If you make a mistake and say upload 1,000 contacts in error, there is no way of deleting them, you can only archive them. This is absurd what do you need an audit trail for contacts with no transactions tied to them ? Furthermore when you merge contacts your contact count remains the same...again with the same issue regarding an audit trail. Suggestion for an audit trail you do not need to store the old contact all you need to state is a one liner - Contact Mr Bloggs merged with Joseph Bloggs !!! its not rocket science !!!