When you allocate an overpayment (payment on account) to an invoice you then see a zero balance under paid. This also happens with credits where the invoice amount is reduced by the credit amount. This never used to happen but I assumed it would be fixed by now as it has been like this for quite some time. This means when trying to reconcile statements you need to go into each invoice to make sure the amount is correct. This is a really basic thing that when you look at transactions you should be able to see the invoice amount. I have no idea why this was changed as it makes no sense.
Alison Bell
supported this idea
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When you allocate an overpayment (payment on account) to an invoice you then see a zero balance under paid. This also happens with credits where the invoice amount is reduced by the credit amount. This never used to happen but I assumed it would be fixed by now as it has been like this for quite some time. This means when trying to reconcile statements you need to go into each invoice to make sure the amount is correct. This is a really basic thing that when you look at transactions you should be able to see the invoice amount. I have no idea why this was changed as it makes no sense.