I agree, I had a case where a client had posted an invoice payment to the wrong customer, and rather than create a simple Journal against the debtors to correct the customer payment we had to create a credit note for the client that needed a payment allocated and then an invoice to put the other customer back as owing?
How about when we defer income or post bad debt and want to correct the debtors to reflect these changes but we cannot adj the individual customer?
This is something Quickbooks provide as standard and I was very shocked to find out that Xero doesn't allow the same.
I agree, I had a case where a client had posted an invoice payment to the wrong customer, and rather than create a simple Journal against the debtors to correct the customer payment we had to create a credit note for the client that needed a payment allocated and then an invoice to put the other customer back as owing?
How about when we defer income or post bad debt and want to correct the debtors to reflect these changes but we cannot adj the individual customer?
This is something Quickbooks provide as standard and I was very shocked to find out that Xero doesn't allow the same.